MANAGEMENT
Act! | March 10, 2023
On March 9, 2023, Act!, a renowned customer relationship management (CRM) and marketing automation solutions provider for small to medium-sized businesses (SMBs), joined the Small Business Digital Alliance (SBDA) as a local ally. The SBDA is a public-private co-sponsorship between the U.S. Small Business Administration (SBA) and Business Forward, Inc., focused on connecting small business leaders with the resources and tools needed to start, expand, and scale businesses to success.
As a member of the SBDA, Act! aligns with the alliance's mission of empowering small businesses to sell more, market better and create customers for life. The SBDA connects influencers, significant players, and companies in e-commerce, benefits, tech and other industries to conjoin small businesses with training resources, digital tools and expanded opportunities to scale their digital networks and reach potential customers.
Act! will be able to interact with corporate executives, small business leaders, and ecosystem partners as a local ally to help small companies and contribute its own resources to Act! 's networks.
Act!'s CEO Steve Oriola commented, "By joining the SBDA as a local ally, we are creating meaningful connections and providing resources, tools, and best practices to help small businesses be successful." He further emphasized, "We are proud to align ourselves with an organization that is meeting small businesses where they are and providing them with the tools they need to improve business outcomes, broaden their networks, and drive economic development."
(Source – Business Wire)
About Act!
Act! is a leading customer relationship management (CRM) and marketing automation solutions provider for small to medium-sized businesses, with over 30 years of experience and serving over 4 million customers worldwide. The platform offers a range of features and tools to manage customer relationships, sales, and marketing activities. It is mobile-friendly and customizable to meet the specific needs of its users. In addition to its product offerings, the company is committed to supporting small businesses through partnerships and alliances, which connect small businesses with training resources, digital tools and expanded opportunities to grow their networks and reach new customers.
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TECHNOLOGY, IDEAS
Analytix | March 17, 2023
Analytix Solutions has recently launched Business Transformation Services for small to mid-market sized companies. The new Business Transformation Services division will focus on offering Strategic Business Consulting, Operational Consulting, and Automation Services. Each of these services is meticulously designed to help SMBs create a scalable business model, boost profits, drive innovation and stay ahead of the competition.
Led by Alok Bhatt – Senior Vice President of Analytix, Business Transformation division will help clients with their strategic objectives, optimize processes and automate systems to achieve operational excellence. Alok has 17+ years of experience being a trusted transformation partner to both SMB and Fortune 500 clients. He holds a Six Sigma Black Belt, an MBA and has an engineering degree. "Our clients have expressed an interest in optimizing their cost of operations and modernizing their business through digital transformation. Analytix now offers our SMB clients Business Transformation services, which were previously only available to large companies. A strong team of consultants and automation experts will be set up to provide this high value and high impact service to our clients." Alok said.
Analytix Business Transformation division is poised to help SMBs scale their businesses by providing access to affordable consulting and automation services. The Business Transformation team possesses extensive experience in business consulting along with a deep understanding of industry specific processes and relevant technology offerings.
Our Strategic Business Consulting Services offer solutions to specific business problems and initiatives. We specialize in Business Process Management, where we help our clients define and document their processes along with building the right controls to drive performance and compliance. We also review the technology landscape of our clients to create a roadmap for digital transformation. We help our clients reduce their customer churn by improving their customer experience. Our risk advisory services help with compliance to industry process standards like ISO, data privacy, SOC2, HIPAA, and management of financial, operational, information security, and regulatory risks.
Our Business Transformation Team also offers Operational Consulting Services that focus on cost optimization by improving operational efficiencies. We implement a three-pronged solution: restructuring the organizational design based on capability vs capacity including leveraging of offshoring solutions, streamlining processes with LEAN and Six Sigma, and automating manual, and repetitive tasks. This helps clients achieve cost optimization while driving higher innovation.
Third and the most interesting part of our services is the Automation. Analytix provides a unique approach by offering Automation-As-A-Service, where clients pay a minimal upfront fee for process assessment and then the benefits of automation are shared between the client and Analytix. This "gain-share" model is a win-win for both parties as the client pays only a share of the total effort saving benefits that Analytix has delivered. Our automation team has developed various tools and integrations that deliver quick results for clients. We offer process-based and dataflow based automations through the latest platforms available today. Our cloud-based automation tools require zero-code change in the client tech-eco system and provide web-based orchestrator controls to start, stop or schedule automations.
John Matthew, COO of Analytix explains, "Transforming business processes to make operations more efficient can help businesses realize exponential results to both productivity and profitability. Mid-market sized businesses can often benefit the most from business transformation. Adding Business Transformation to our offerings as a single-source solutions provider is a natural progression in our business strategy, as we identify ways to support our clients' business growth. This is an area where we can really, positively impact our clients and partners, implementing innovative measures to increase their business's profitability while reducing overall costs."
About Analytix
Analytix Solutions is a single source solutions provider, dedicated to providing core business services to clients across a range of industries since more than 15 years. Our experienced team of professionals deliver services and solutions that empower small and midsize companies to make informed business decisions that lead to long-term growth and profitability. We provide finance, accounting, IT, data management, virtual assistant, healthcare, and audiovisual (AV) solutions to a range of industries. Deep, cross disciplinary expertise, coupled with our ability to integrate technology and automation into our solutions uniquely position us to help our clients thrive and grow in a competitive market.
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FINANCE
Eastern Bank | March 14, 2023
Eastern Bank announced the introduction of the Equity Alliance for Businesses to further accelerate the growth of underrepresented entrepreneurs and business owners as part of its longstanding and profound commitment to promote greater economic inclusion and mobility.
Equality Alliance for Business is a unique credit program geared to meet the requirements of diverse business owners who are people of color or women and all their intersectionality, such as the LGBTQIA+, veteran, and disabled communities. It also provides access to additional banking and community services, as well as entrepreneurial thoughts and tools, supplied by a team of diverse bankers with input from leading business support organizations.
Eastern Bank is the top SBA lender to Massachusetts's small business community, and as a community bank, it is deeply devoted to assisting small businesses and their vital role in ensuring a thriving local economy. The bank's efforts to address racial inequities and the wealth gap include community development and small business lending, supporting the growth of minority business owners, offering accessible banking services, and strengthening public-private partnerships.
Quincy Miller, Vice Chair & President of Eastern Bank, said, "Eastern has a deep and long-held commitment to advancing equity and opportunity for all, and Equity Alliance for Business is yet another step in advancing our commitment to economic inclusion and strengthening our communities." He added, "We understand resources such as specialized credit programs designed to address systemic inequities, specially trained bankers, and financial tools and community partnerships are game-changing in opening up much-needed opportunities of support for entrepreneurs and business owners."
(Source – Business Wire)
Equity Alliance for Business aims to meet the requirements of business owners with at least 51% ownership by people of color or women or all their intersectionality, including the LGBTQIA+, disabled communities, and veterans, who may not qualify for access to capital under conventional underwriting standards. The ecosystem provides:
• Local 1:1 Relationships
• Credit Solutions, with a Special Purpose Credit Program
• Supplementary Financial Products & Services
• Access to Other Tools & Resources
About Eastern Bank
Eastern Bank, founded in 1818 and headquartered in Boston, has more than 120 branches in Rhode Island, eastern Massachusetts, and southern and coastal New Hampshire. Eastern Bank had almost $23 billion in total assets as of December 31, 2022. Through its Eastern Insurance Group LLC subsidiary and Eastern Wealth Management division, Eastern provides banking, investing, and insurance products and services to individuals and businesses of all sizes. Eastern is proud of its outspoken advocacy and community support, which includes charity contributions of $240 million since 1994. Eastern is an inclusive business that employs around 2,100 individuals that respect their relationships with customers, colleagues, and communities.
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