Yelp

Yelp | July 05, 2017

Recently, Darnell Holloway, director of local business outreach for Yelp, was a guest on Mind Your Business, which airs Thursdays at 1 ET on Sirius XM 111 and is available here as a podcast. Holloway, who comes from a family of small business owners, understands that not all owners are fans of the review site. But he's made it his practice to get out and meet with owners and field their concerns, and that's exactly what he did on Mind Your Business....

Yelp | January 14, 2018

Yelp is yet again facing accusations that it’s creating a pay-to-play scheme to get more businesses to buy advertisements on the popular review platform. This time, Dallas area businesses are accusing Yelp of hiding five-star reviews when they refused to pay for advertising, according to a report from CBS Dallas/Fort Worth. Bob Sinnott, owner of Toasted Coffee + Kitchen in Greenville, Texas is one of those business owners. Sinnott shared his account with CBS, explaining that Y...

venturebeat | July 23, 2019

Womply, a marketing and CRM software provider for small- and medium-sized businesses (SMBs), today published its Impact of Online Reviews on Small Business Revenue study, the first comprehensive look at the correlations between online review patterns and sales revenue at American small businesses. Among the major findings, the study revealed low ratings on Google are more damaging to small businesses than poor ratings on Yelp or Facebook. Companies with an average Google star rating of 1 to 1.5 ...

Business News Daily | March 07, 2017

Today's consumers seek out online business reviews to make their buying decisions easier. These reviews also benefit small businesses: Honest customer feedback that gives insight into its products, customer service, etc....