Yelp's Small-Business Guy On Managing Online Reviews
Recently, Darnell Holloway, director of local business outreach for Yelp, was a guest on Mind Your Business, which airs Thursdays at 1 ET on Sirius XM 111 and is available here as a podcast. Holloway, who comes from a family of small business owners, understands that not all owners are fans of the review site. But he's made it his practice to get out and meet with owners and field their concerns, and that's exactly what he did on Mind Your Business.