SMALL BUSINESS ADVICE
Outfund, Diginius | June 14, 2021
The UK’s largest ecommerce investor and a leading digital insights specialist have joined forces to help accelerate business transition online.
And the news comes at a time when firms across all sectors are seeking to capitalise on the rapid growth of online sales and marketing, with the UK e-commerce market projected to reach over £80.67bn in 2021.
Upstart Outfund has partnered with Diginius, a London-based technology company, who specialise in digital marketing and ecommerce solutions, which has already acquired big brand attention with the likes of Dreams, Thomas Lyte and Skinny Dip onboard.
And with the latest ONS figures for April indicating a strong continued demand for online sales, the new venture seems well placed to solidify business’ reputation in an increasingly competitive ecommerce sphere:
“We’re delighted to be joining forces with Outfund,” said Diginius CEO Nate Burke.
“Today’s digital market is booming, but it’s an ever more saturated landscape that needs to deliver a unique differentiator and a genuine chance for skilled startups to succeed.
“What this partnership enables is for firms to not only to get the financial support they need, but also the real-time insight and perspective on which marketplaces are performing successfully, and which present the most avenues for growth, all tailored to the individual needs of the client and their sector.”
Outfund, which has already helped deliver growth for the likes of Onto and The Vegan Kind, two firms in increasingly popular spheres of electric car and vegan food subscriptions, recently announced an £100m commitment to ecommerce and subscription-based firms over the next 12 months.
The business has already raised over £37m, delivering a service that helps online businesses accelerate their online activities without giving away equity.
And with Diginius partnership now sealed, Outfund CEO Daniel Lipinski believes more firms can look to make their mark on the ecommerce landscape:
“Outfund and Diginius both provide critical services for e-commerce and SaaS companies - funding and PPC/analytics respectively.
“Whilst almost all businesses will require these services throughout their existence, in most instances it is done so in isolation.
“Through our partnership with Diginius, we are combining our funding with their analytics expertise so that these areas work synonymously, with the ultimate goal of driving our shared client’s growth to new heights.”
With data integration and support across all major marketing and advertising platforms, Diginius empowers organisations to achieve maximum impact from their online sales and activities.
For more information, visit https://www.diginius.com/. Further details on Outfund can be found at https://www.out.fund/.
MARKETING AND NETWORKING
B12 | May 05, 2022
To help professional service providers more easily scale their businesses, B12 continues to enhance its online platform, introducing the ability for customers to add team members to their accounts. This evolution of B12's platform enables business owners to invite staff, contractors, and other collaborators to their account, allowing for easier delegation of tasks, centralized oversight of client interactions, and greater team efficiency.
"Small business owners work for themselves – but that doesn't always mean they work by themselves, Business growth is such a huge goal for entrepreneurs, and with growth often comes team expansion. We wanted to make it as easy as possible for businesses to grow with B12, and that meant making it easy for owners to work with their teams on B12."
-Nitesh Banta, Co-Founder and CEO of B12
B12's new team-based subscription packages provide small business owners with an easy-to-use, all-in-one platform to help them better attract, win, and serve clients online. Designed to meet the specific needs of business owners offering professional services, key features include:
A custom-built professional website: An AI-powered website builder creates industry-specific drafts that are then tailored by expert copywriters and designers. The result is a professional-looking, fully optimized website that showcases each business's unique identity in under 30 days.
Tools to win and engage clients: Business owners have access to on-site conversion banners, email marketing, client intake forms, and online scheduling, all within B12.
Support for business operations: Back-office tasks are streamlined with embedded invoicing, contract management, and the ability to accept eSignatures and online payments.
When team members are added in B12, they have access to many of these tools. Specific access is based on the permissions granted by the business owner, which can be changed or removed at any time. This flexibility means that as a business evolves, so can the size and capabilities of its team.
"How businesses work is chang While small businesses have core staff, they also do project-based work. When speaking with business owners, we realized that their definition of team included both full-time employees and contractors that pulse in and out of projects. To support the varied needs of small businesses, it was important to make our team tools flexible and adaptable, with as few constraints for owners as responsibly possible."
-Adam Marcus, B12's Co-Founder and CTO
The launch of B12's new team capabilities comes in conjunction with the company's celebration of National Small Business Week, which runs from May 2nd - May 7th. B12 is honoring the resiliency, persistence, and creativity of entrepreneurs across the country with free online events, resources, and customer recognition. To view past and upcoming activities, visit www.b12.io/nsbw-online-events-2022.
B12 is a web-based platform for professional service providers that helps them attract, win, and serve clients online. Within 30 days, B12 sets customers up with a website backed by powerful tools to help busy owners manage all aspects of winning and working with clients – including appointment scheduling, client intake, contact management, contracts and eSignatures, and online payments. B12 has worked with more than 150,000 businesses and is powered by technology built by the team's MIT-, and Berkeley-trained researchers. The company's open-source automation system called Orchestra pairs experts and AI to make tasks 15x more efficient than other platforms. B12 was founded in 2015 and has raised $28.1M from VCs and investors, including Breyer Capital, General Catalyst, SV Angel, and Tola Capital. Visit www.b12.io to learn more.
Compliance Systems | May 11, 2022
Compliance Systems, the financial industry’s leading provider of modern digital and dynamic compliance documentation, announced that River City Federal Credit Union has selected Compliance Systems to automate and streamline its lending processes with embedded compliance. Compliance Systems is working with Hawthorn River and IMM to provide the credit union with a digital-first banking platform at no cost for its employees and members, including local businesses and community organizations.San Antonio, TX-based River City FCU is certified as a Community Development Financial Institution (CDFI) and is a designated Juntos Avanzamos credit union. The organization is committed to providing safe, affordable financial services and products to everyone, including communities that have been historically underserved and are financially vulnerable.
During the pandemic, River City FCU identified a gap in small-business lending in financially underserved communities and sought to provide a more inclusive process.
“Like many financial institutions in our community, we have passed along small business lending opportunities because we didn’t have the compliance capabilities to process loan transactions, As financial institutions increasingly focus on serving the underserved, they must consider investing in technology to address the needs of small businesses. By partnering with Compliance Systems, Hawthorn River and IMM, we are now able to stand behind our mission of 'people helping people,' providing seamless access to loans to the most vulnerable businesses in our community.”
-Jeff Ivey, president and CEO of River City FCU.
With help from Compliance Systems, the credit union now has the technology to automate compliance processes for business lending, generating documents faster and boosting turnaround rates for quicker funding. In collaboration with Hawthorn River and IMM the credit union is also able to eliminate disjointed technologies and error-prone spreadsheets, get its bankers a more efficient lending solution that addresses complex operational issues, and provide an enhanced, more modern e-signature experience that reinforces members’ trust in their financial institution.
“Enabling community financial institutions like River City FCU to help connect financial services to groups who are often underserved is one of the reasons we built our innovative compliance technology. River City FCU is highlighting a need for credit unions to rethink business lending and community engagement, and we are proud to work with them to make our solution available to them at no cost. Credit unions that continue expanding their digital strategies will be the ones to not only maintain a central role in their communities but also build and maintain relationships with members that otherwise may have been left behind,”
-Chris Appie, president of Compliance Systems.
For 25 years, IMM has been the premier provider of eSignature and Digital Transaction solutions designed exclusively for financial institutions. Today, more than 1,500 banks and credit unions use IMM’s eSignature and Digital Transaction Management solutions across the Institution to elevate consumer experiences while streamlining back-office processes in a comprehensive, end-to-end digital processing environment.
About Hawthorn River
Hawthorn River is community banking software designed by community bankers. From streamlining the end-to-end lending process to automating specific steps along the way, Hawthorn River helps community banks increase productivity, reduce regulatory risk and elevate the borrower experience. For more information, please visit www.hawthornriver.com.
About Compliance Systems
Compliance Systems is the financial industry’s leading provider of digital and dynamic compliance content. Its technology effectively enables deposit, IRA, and loan transactions with configurable content that supports business flexibility and operational efficiency. With more than 29 years’ experience with financial documentation, Compliance Systems supports more than 1,500 banks and credit unions. For more information, please visit www.compliancesystems.com.
Weave | January 21, 2022
Weave, the all-in-one customer communication platform for small business, and Vetter, the leading animal healthcare software technology company, announce their integration in an attempt to provide veterinarians and their front office staff with a comprehensive business solution designed to free up time spent on traditional business tasks.
With this integration, Weave will automatically sync with Vetter’s data, eliminating the need for manual data uploads. Because of this automated sync, Vetter users will be able to see real-time updates to their daily calendars and patient contact information. This sync between Weave and Vetter also enables automated birthday messages, automated recall texts, confirmation writebacks, review auto-texts, and tracks patient text preferences, so offices only send messages to those who have given them permission to do so.
“We couldn’t be more excited about this integration with Vetter and how it will help us achieve our mission to enable small businesses everywhere to unify, modernize and personalize every customer interaction. This integration will help veterinary practices around the world utilize our unique business solutions so they can spend more time caring for and connecting with patients and less time on the tedious tasks of running a business.”
Roy Banks, CEO of Weave
Vetter, the leading animal healthcare technology company, is trusted by more than 1,500 veterinarians.
"We're thrilled to partner with Weave to help veterinary practices build strong, lasting relationships with their clients by bridging our practice management solution with Weave's communication solutions," said Sagi Solomon, General Manager and Founder of Vetter. "Vetter and Weave share a passion for developing innovative solutions that streamline the day-to-day operations of veterinary practices so they can spend more time caring for their patients and clients."
Integration Features & Benefits
Data Sync – Keep all your client contact and appointment info current with regular, automatic updates from your database to Weave.
Reviews Auto-Texting – Grow your practice by sending a quick text after each appointment that invites customers to leave a Google or Facebook review.
Confirmation Writebacks- Update your practice management system with how pet owners respond to appointment confirmation texts, so your schedule is always up to date.
Customized Messaging – Create and send messages unique to each veterinarian, appointment type, and appointment status.
Birthday Greetings – Delight your customers each year on their pet’s special day by sending them personalized Birthday Greetings automatically.
Text Preferences – Track which pet owners prefer text communications, only sending messages to those who have opted in.
Mobile Calendar – Know who your next patient is by quickly referencing your schedule on Weave’s mobile app.
Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work.
Vetter Software, a DaySmart Company, offers better business tools for the world’s veterinarians. Our cloud practice management software is used by more than 1,500 practices to automate manual tasks, streamline workflows, and improve visibility into the health of their businesses.