Small Business ID Theft and Data Breach

whitePaper | May 24, 2021

As your business grows, the time will come to consider taking on employees. When that step happens you need to start managing payroll for your small business.This is an important step as it will involve a host of new processes that you will have to manage or oversee.

whitePaper | September 8, 2022

Customer experience has now become a boardroom conversation… and with good reason. Research shows that only two in 10 (21 per cent) of consumers rated their most recent interaction with a brand as “excellent”, while 34 per cent rated it as “average”1 .

whitePaper | July 16, 2022

As startups and businesses try to regain lost ground, they are increasingly looking at innovative solutions to reduce costs and be more competitive in the marketplace. Hiring Virtual Assistants can be the out-of-the-box solution they need.

whitePaper | July 25, 2022

Imagine entering a retail store and having the sales associate immediately approach you with personalized and accurate suggestions for merchandise. Or imagine your airline travel experience improved dramatically through seamless communication between in-flight staff and ground crews, resulting in fewer delays. Wouldn't these types of exceptional customer service experiences increase your loyalty to these brands and spur you to purchase more of their products and services?

whitePaper | June 21, 2021

As an entrepreneur, starting a new business is exciting. Backed by the support of a close-knit team, you face new challenges every day and you put in the hours to make your business work. But your time may be taken up by rote tasks, leaving you less time to acquire new prospects and care for your existing customer relationships.

whitePaper | July 16, 2022

New business trends are emerging as things begin to feel more normal again. By understanding these trends, small businesses can regain their foothold in the economy, grow faster and be more competitive in the marketplace.