INDUSTRY OUTLOOK

Future Readiness of SMEs: Mobilizing the SME Sector to Drive Widespread Sustainability and Prosperity

November 30, 2021

Future Readiness of SMEs:Mobilizing the SME
The COVID-19 pandemic, climate change,
technological disruption, socioeconomic
stratification and related social unrest as well as
changing expectations about business have all
proven in different ways that we are at a crossroad.
The role of business in this context is now widely
understood. However, most of the attention
and headlines focus on initiatives from large
multinationals and industry leaders, while small
and medium-sized enterprises (SMEs) are only
sporadically recognized and often neglected as
major drivers of economic activity, as well as social
and environmental progress around the world.

Spotlight

Shopping Cidade Jardim

Inaugurated in May 2008, Shopping Cidade Jardim brought to São Paulo a concept inspired by the most elegant streets in the world and in the most successful shopping centers abroad. It is the city's first open mall, with natural light, and shops facing gardens, making it the city's most charming and complete shopping, leisure and gastronomy option.

OTHER WHITEPAPERS
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Unlocking Business Model Innovation through Advanced Manufacturing

whitePaper | January 13, 2022

This White Paper outlines successful case studies from those who have already started to unlock business model innovation through the adoption of advanced manufacturing in their models.

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Your Complete CRM Handbook

whitePaper | June 21, 2021

A growing business needs a good Customer Relationship Management (CRM) application. It helps you manage critical customer information in one place — and gives you a complete view of your business. You’ll gain key business insights that help you close more deals, boost sales, and improve forecasting accuracy. But is now the right time for you?

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Business buyer's guide to choosing the right smartphones for your team

whitePaper | March 30, 2022

News and analysis about smartphones typically focus on the flash and sizzle of the latest consumer features, but for business decision-makers there is often an entirely different set of criteria when selecting a device for the workforce. Companies are embracing smartphones and the benefits of mobility, and many see they can no longer depend on employee-owned devices and Bring Your Own Device (BYOD) policies. They know phones are poised to replace laptops as their team’s primary computing devices, and they see the potential value of running their business on mobile applications on a uniform platform they control completely

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A New Frontier: Customizing Wearables for Business Use

whitePaper | July 25, 2022

Imagine entering a retail store and having the sales associate immediately approach you with personalized and accurate suggestions for merchandise. Or imagine your airline travel experience improved dramatically through seamless communication between in-flight staff and ground crews, resulting in fewer delays. Wouldn't these types of exceptional customer service experiences increase your loyalty to these brands and spur you to purchase more of their products and services?

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Why do start-ups and small businesses need virtual assistants?

whitePaper | July 16, 2022

As startups and businesses try to regain lost ground, they are increasingly looking at innovative solutions to reduce costs and be more competitive in the marketplace. Hiring Virtual Assistants can be the out-of-the-box solution they need.

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Accelerating Digital Payments in Latin America and the Caribbean

whitePaper | May 20, 2022

Digital payments play an important role in financial inclusion. Research shows that when people have access to digital payments, these act as a gateway to other financial services, like credit and insurance; and people are more likely to use those services to save money, start or expand businesses, manage risk and better sustain financial shocks.4 Digital payments also allow governments to disburse resources to more of their unbanked populations than they would using cash. Micro-, small and mediumsized enterprises (MSMEs) greatly benefit from the use of digital payments as it allows them to attract more customers and bring their business online, creating opportunities to sell beyond their immediate geography

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Spotlight

Shopping Cidade Jardim

Inaugurated in May 2008, Shopping Cidade Jardim brought to São Paulo a concept inspired by the most elegant streets in the world and in the most successful shopping centers abroad. It is the city's first open mall, with natural light, and shops facing gardens, making it the city's most charming and complete shopping, leisure and gastronomy option.

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