Customer Experience in 2020

January 25, 2019

Digital technologies have disrupted the customer’s traditionally linear path to purchase. Excellence in customer experience remains the best bet for businesses to influence their customers and navigate them through the complex maze of interactions and touch points.

Spotlight

The Retail Conference

The Retail Conference is the UK's leading retail industry focused event encompassing seminars, workshops, thought-leadership & networking for senior decision makers and those who define business strategy in the retail sector.

OTHER WHITEPAPERS
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Small business growth kit

whitePaper | January 6, 2020

Salesforce’s innovative outlook holds customers at its core, with no other company creating products designed to connect entire businesses — across sales, service, marketing, community, analytics, and apps — around the customer. This whitepaper explores the ways in which Salesforce can benefit businesses, helping them gain an upper hand on their competition.

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Cash Management in Retail

whitePaper | June 28, 2021

For all the discussion about cash disappearing due to the rise in mobile and card payments, cash still remains a popular form of payment. According to the Federal Reserve’s latest consumer payment findings, consumers use cash to pay for nearly one-third of retail transactions,making cash handling a critical part of managing a retail operation.

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THE STATE SMALL BUSINESS CREDIT INITIATIVE AND REBUILDING THE U.S. MANUFACTURING BASE

whitePaper | May 31, 2023

The American Rescue Plan, passed in 2021, reauthorized and expanded the State Small Business Credit Initiative (SSBCI) and will provide nearly $10 billion in funds to help small businesses access the capital they need to invest in job-creating opportunities as the country emerges from the pandemic.

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Small Business Token and Business Operating System

whitePaper | June 27, 2021

SBT is a token for small businesses who want to make the world work better. It’s a community driven token for changemakers, innovators, and visionaries, with the tools and technologies required to create possibility for the many, as well as the few, and bring positive global changes.

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9 BUSINESS TECHNOLOGY TRENDS TO PREPARE FOR IN 2022

whitePaper | September 8, 2022

It is no secret that business needs to stay on top of the ever-changing technology landscape. Companies that do not keep up will not succeed in the digital age. But, depending on how fast your business adapts, you could be missing out—or left behind altogether

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The Essential VAT Guide for SMEs in the UK

whitePaper | October 13, 2021

That’s why we partnered with Osome, an online accounting provider. Their industry-leading accounting software and dedicated qualified accountants help businesses stay compliant and keep as much of their hard-earned cash as possible.

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Spotlight

The Retail Conference

The Retail Conference is the UK's leading retail industry focused event encompassing seminars, workshops, thought-leadership & networking for senior decision makers and those who define business strategy in the retail sector.

Events