Customer Experience Professionals Association (CXPA)

Finance

Compliance Systems | May 11, 2022

Compliance Systems, the financial industry’s leading provider of modern digital and dynamic compliance documentation, announced that River City Federal Credit Union has selected Compliance Systems to automate and streamline its lending processes with embedded compliance. Compliance Systems is working with Hawthorn River and IMM to provide the credit union with a digital-first banking platform at no cost for its employees and members, including local businesses and community organizat...

Small Business Trends

HELLO ALICE | October 10, 2022

Today, Hello Alice and Square unveiled a new study to outline the challenges and opportunities faced by Hispanic-owned small businesses and to provide resources to meet their needs. Hello Alice, the free platform helping over one million small businesses grow, released this latest survey report in honor of Hispanic Heritage Month. The survey was conducted in partnership with Square, the technology company helping sellers of all sizes run and grow their businesses, and The United States Hispanic ...

Technology

Curinos | June 23, 2022

Curinos' LendersBenchmark® product suite's newest solution provides financial institutions with the most important benchmarks for effective analytics and decision support. Curinos, a global data intelligence company that serves financial institutions with lending, deposits, and digital banking solutions, announced the launch of LendersBenchmark® for Small Business Lending today. This first-to-market benchmarking tool gives banks direct access to critical originatio...

PYMNTS.com | January 27, 2020

In the wake of the financial crisis, banks’ pullback from small- to medium-sized business (SMB) lending yielded a flood of technology-driven players stepping in to fill the SMB credit gap. Entrepreneurs today have more choices than ever before as to how and where they access financing, but in many ways, that journey to capital hasn’t gotten any easier. According to Nav’s newly-appointed CEO Greg Ott, the current market sees an estimated $4 trillion in SMB debt origination each ...