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Sendle Launches Canada’s Cheapest Door-to-door Package Delivery Service to the US for Small Businesses

Businesswire | April 13, 2023 | Read time : 03:45 min

Sendle Launches Canada’s Cheapest Door-to-door Package

Holy ship! There’s a new shipping option now available to help Canadian small businesses tap into the U.S. ecommerce market, cut parcel delivery costs, and grow. Based on customer feedback about the unfair shipping rates from Canada Post, Sendle, the most affordable delivery service built specifically for small business, now offers the cheapest tracked, door-to-door solution for shipping to the U.S. from Canada. Starting at $7.98, Sendle’s service for shipping to the U.S. provides free pick-up from the shipper’s door and every eligible shipment is automatically covered for $100, giving Canadian small businesses even less to worry about. Plus, every delivery is 100% carbon neutral at no extra cost. Free pick-up is available from 99% of Canadian addresses, across all provinces and territories with delivery to anywhere in the U.S.

Sendle helping small businesses tap into the U.S. market

For too long, high shipping costs have put Canadian small businesses at a disadvantage. According to Statistics Canada, the unreasonably high cost of parcel delivery is the biggest challenge facing Canadian businesses when it comes to selling online, with 39% reporting the problem. In September 2022, Sendle launched in Canada to give small businesses across the country the first national shipping option that is actually built for them and provides a door-to-door service that’s affordable, reliable, and good for the planet. However, the problem of expensive shipping for Canadian small businesses isn't limited to shipments across Canada; it is also an obstacle for those who want to grow by tapping into the U.S. ecommerce market, which is forecasted to exceed $1.7 trillion by 2027. In fact, one-in-five Canadian small businesses that use Sendle said they need cheaper shipping to the U.S. and as a result, requested to participate in Sendle’s beta program for shipping to the U.S ahead of the service launch.

“From the day Sendle launched, we’ve been committed to challenging the functional postal monopoly in Canada in the name of small business. High parcel delivery prices are holding Canadian online retailers back from competing in the U.S., which is the second biggest ecommerce market in the world, and that’s not right. Given the U.S. is our neighbour, it should be the easiest market for Canadian small businesses to expand into compared to any other country, and that’s why we are making shipping to the U.S. easier, cheaper, and better for them,” says Lauren Helstab, Sendle’s country manager in Canada. “We are confident that they won’t find a better rate for door-to-door shipping to the U.S. Plus, small businesses and their customers can feel good that their shipments are 100% carbon-neutral, and tracked, at no extra charge.”

Cheap shipping creates U.S. opportunities for Canadian online retailers

High delivery prices can cost Canadian online retailers sales to U.S. customers. For example, research finds that almost eight out of 10 (79%) Americans would not pay more than US$8 for delivery of a product purchased online. Right out of the gate, Canada’s functional postal monopoly puts Canadian small businesses at a disadvantage as it costs over CAD$13 (~US$9.47) to ship to the U.S. with Canada Post’s tracked service. But Sendle’s new shipping service levels the playing field for Canadian small businesses by providing the cheapest door-to-door shipping service from Canada to the U.S. that is reliable, speedy, and tracked.

Sendle offers low courier pricing with no hidden fees or nasty surprises. Sendle taps into its network of regional and national shipping partners to bring Canadian small businesses the very best rates with pricing starting as low as CAD$7.98 (~US$5.82). Now, small Canadian online retailers can compete more effectively in the U.S. market by offering shipping rates that are comparable to U.S. retailers. Plus, every Sendle shipment comes with free tracking, so businesses and their customers in the U.S. can keep up with the delivery status of their package.

“Our U.S. customers expect really fast and cheap shipping. As a Canadian company, we couldn't match our U.S. competitors’ shipping options because it doesn’t cost them anywhere near as much as what we pay here in Canada. But Sendle’s door-to-door shipping service to the U.S. is a game changer for us since it helps us better compete in the U.S. and grow our business beyond Canadian borders,” says Anisa Musmary, founder of Vancouver-based Wanderruff.

Saving time with less to worry about

With Sendle’s shipping to the U.S. solution, Canadian small businesses no longer have to drive to the post office and wait in line to ship a parcel to the U.S. or fill their car up with packages and drive over the border themselves. Just like Sendle’s national delivery service in Canada, Canadian small businesses receive free package pick-ups from their door, saving them time. Every Sendle shipment also includes up to $100 of coverage for loss, giving small business peace of mind when sending packages across the border.

How it works

Sendle handles the end-to-end journey of every parcel shipped and offers customer service by real people. Customers can access Sendle’s shipping to the U.S. service via their Sendle Dashboard, a powerful online resource where they can track, reschedule deliveries, and pull in their orders from major platforms like Shopify, eBay, and Etsy, and more.

“With inflation driving up the cost of doing business on pretty much every front, Canadian small businesses deserve a shipping partner that provides services built with their needs in mind, including affordable shipping so they can grow their business. That’s what we are committed to doing,” adds Helstab.

About Sendle

Sendle is the first shipping carrier specifically designed to serve the needs of small eCommerce businesses. Sendle levels the playing field for small businesses by offering affordable, flat-rate shipping, with no hidden fees, subscriptions, or warehousing required. Merchants simply purchase a label and schedule a pickup from Sendle, and their package is picked up from their front door. Sendle is the first 100% carbon neutral shipping carrier in Australia, the U.S., and Canada, and is also a Certified B-Corporation and Climate Neutral Certified. The company was founded in Australia in 2014 and is headquartered in Sydney, Australia; Seattle, Washington; and Toronto, Canada.

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For entrepreneurs and small businesses, falling for just one phishing email can have a devastating impact." Scams Taking Down Small Businesses Small businesses face a barrage of scams and phishing threats, just like consumers. In fact, they are targeted more than large companies. Companies with fewer than 100 employees face an average of 350% more social engineering attacks than larger enterprises4, and according to data from Gen, cyber threats that rely on manipulating people account for 85% of attacks on small businesses in the US. Of these threats, phishing – for example, emails trying to trick you into clicking a link or transferring money – is the most common way cybercriminals try to access small business systems, private data, financials and intellectual property. Businesses with under 10 employees often lack IT support, putting companies at great risk if cybercriminal attacks are successful – and many are. 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The effects of a cyberattack extend beyond financial consequences, and it's time cybersecurity is pushed to the forefront of small business priorities. Setting Up Your One-Person IT Department Norton is your go-to partner to make small business cybersecurity simple with an all-in-one solution that provides 24/7 cybersecurity protection and a variety of features, including: Secure Browser, Password Manager and VPN (virtual private network) to help secure day-to-day online activities Automated PC cleaning and optimization to keep healthier PCs for longer Secure Cloud Backup for PCs to help reduce the risk of loss of business data Software and driver updaters to help keep software up to date, so there are fewer vulnerabilities for cybercriminals to exploit IT coverage and maintenance for up to 20 devices A 100% Virus Protection Promise8 "We've built our small business products and services with the same approach in mind as we do with our consumer portfolio, so entrepreneurs don't need to worry about becoming cybersecurity experts," said Rapparini. 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Carver Federal Savings Bank | September 25, 2023

Carver Federal Savings Bank, a certified Minority Depository Institution (MDI) and a Community Development Financial Institution (CDFI) is driving economic empowerment for small businesses in New York City through its innovative microloan program. This program plays a crucial role in facilitating entrepreneurs' access to capital for business expansion in the post-pandemic era. Carver employs algorithm-based software, transcending the limitations historically imposed by traditional credit scores, which have hindered the borrowing eligibility and capacity of black and brown entrepreneurs. The ongoing challenges small businesses face in Carver's community persistently weigh them down amidst economic headwinds. Notably, 41% of small businesses owned by black and brown entrepreneurs have either shuttered or are on the brink of closure due to the financial hardships stemming from the pandemic. Furthermore, it is worth highlighting that approximately 45 million adults in the United States lack traditional credit scores. Carver's microloan program fills a crucial void by providing essential capital ranging from $5,000 to $50,000 to small business entrepreneurs. This initiative addresses the longstanding challenges associated with securing small-dollar loans and capital in Carver's communities. The bank's dedicated efforts are yielding tangible results, invigorating local economic activity. Michael T. Pugh, President and Chief Executive Officer of Carver Federal Savings Bank, said: "Carver's mission is to provide access to capital and to be champions for the underserved community in New York City." [Source – Cision PR Newswire] He mentioned that their microloan program represented an opportunity for them to assist small businesses in recovering from the pandemic and economic downturns while working towards a prosperous future. Pugh further expressed gratitude to Charter Communications, Webster Bank, UBS, M&T Bank, and all their partners who had played a crucial role in the successful launch of their new microloan program. About Carver Bancorp, Inc. Carver Bancorp, Inc. is the holding company for Carver Federal Savings Bank, a renowned federally chartered stock savings bank. Headquartered in Harlem, New York, the company was established in 1948 with the mission to serve African-American communities where businesses, residents, and institutions had limited access to mainstream financial services. Recognized by the U.S. Treasury Department as a Community Development Financial Institution (CDFI), Carver stands out for its community-centric banking services and unwavering commitment to enhancing the economic vitality and revitalization of its local community. The company holds the distinction of being one of the largest African- and Caribbean-American-managed banks in the United States.

Read More

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How this small business reduced overhead and grew employee income with Chase Payment Solutions

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THE STATE SMALL BUSINESS CREDIT INITIATIVE AND REBUILDING THE U.S. MANUFACTURING BASE

Whitepaper