Holy ship! There’s a new shipping option now available to help Canadian small businesses tap into the U.S. ecommerce market, cut parcel delivery costs, and grow. Based on customer feedback about the unfair shipping rates from Canada Post, Sendle, the most affordable delivery service built specifically for small business, now offers the cheapest tracked, door-to-door solution for shipping to the U.S. from Canada. Starting at $7.98, Sendle’s service for shipping to the U.S. provides free pick-up from the shipper’s door and every eligible shipment is automatically covered for $100, giving Canadian small businesses even less to worry about. Plus, every delivery is 100% carbon neutral at no extra cost. Free pick-up is available from 99% of Canadian addresses, across all provinces and territories with delivery to anywhere in the U.S.
Sendle helping small businesses tap into the U.S. market
For too long, high shipping costs have put Canadian small businesses at a disadvantage. According to Statistics Canada, the unreasonably high cost of parcel delivery is the biggest challenge facing Canadian businesses when it comes to selling online, with 39% reporting the problem. In September 2022, Sendle launched in Canada to give small businesses across the country the first national shipping option that is actually built for them and provides a door-to-door service that’s affordable, reliable, and good for the planet. However, the problem of expensive shipping for Canadian small businesses isn't limited to shipments across Canada; it is also an obstacle for those who want to grow by tapping into the U.S. ecommerce market, which is forecasted to exceed $1.7 trillion by 2027. In fact, one-in-five Canadian small businesses that use Sendle said they need cheaper shipping to the U.S. and as a result, requested to participate in Sendle’s beta program for shipping to the U.S ahead of the service launch.
“From the day Sendle launched, we’ve been committed to challenging the functional postal monopoly in Canada in the name of small business. High parcel delivery prices are holding Canadian online retailers back from competing in the U.S., which is the second biggest ecommerce market in the world, and that’s not right. Given the U.S. is our neighbour, it should be the easiest market for Canadian small businesses to expand into compared to any other country, and that’s why we are making shipping to the U.S. easier, cheaper, and better for them,” says Lauren Helstab, Sendle’s country manager in Canada. “We are confident that they won’t find a better rate for door-to-door shipping to the U.S. Plus, small businesses and their customers can feel good that their shipments are 100% carbon-neutral, and tracked, at no extra charge.”
Cheap shipping creates U.S. opportunities for Canadian online retailers
High delivery prices can cost Canadian online retailers sales to U.S. customers. For example, research finds that almost eight out of 10 (79%) Americans would not pay more than US$8 for delivery of a product purchased online. Right out of the gate, Canada’s functional postal monopoly puts Canadian small businesses at a disadvantage as it costs over CAD$13 (~US$9.47) to ship to the U.S. with Canada Post’s tracked service. But Sendle’s new shipping service levels the playing field for Canadian small businesses by providing the cheapest door-to-door shipping service from Canada to the U.S. that is reliable, speedy, and tracked.
Sendle offers low courier pricing with no hidden fees or nasty surprises. Sendle taps into its network of regional and national shipping partners to bring Canadian small businesses the very best rates with pricing starting as low as CAD$7.98 (~US$5.82). Now, small Canadian online retailers can compete more effectively in the U.S. market by offering shipping rates that are comparable to U.S. retailers. Plus, every Sendle shipment comes with free tracking, so businesses and their customers in the U.S. can keep up with the delivery status of their package.
“Our U.S. customers expect really fast and cheap shipping. As a Canadian company, we couldn't match our U.S. competitors’ shipping options because it doesn’t cost them anywhere near as much as what we pay here in Canada. But Sendle’s door-to-door shipping service to the U.S. is a game changer for us since it helps us better compete in the U.S. and grow our business beyond Canadian borders,” says Anisa Musmary, founder of Vancouver-based Wanderruff.
Saving time with less to worry about
With Sendle’s shipping to the U.S. solution, Canadian small businesses no longer have to drive to the post office and wait in line to ship a parcel to the U.S. or fill their car up with packages and drive over the border themselves. Just like Sendle’s national delivery service in Canada, Canadian small businesses receive free package pick-ups from their door, saving them time. Every Sendle shipment also includes up to $100 of coverage for loss, giving small business peace of mind when sending packages across the border.
How it works
Sendle handles the end-to-end journey of every parcel shipped and offers customer service by real people. Customers can access Sendle’s shipping to the U.S. service via their Sendle Dashboard, a powerful online resource where they can track, reschedule deliveries, and pull in their orders from major platforms like Shopify, eBay, and Etsy, and more.
“With inflation driving up the cost of doing business on pretty much every front, Canadian small businesses deserve a shipping partner that provides services built with their needs in mind, including affordable shipping so they can grow their business. That’s what we are committed to doing,” adds Helstab.
Sendle is the first shipping carrier specifically designed to serve the needs of small eCommerce businesses. Sendle levels the playing field for small businesses by offering affordable, flat-rate shipping, with no hidden fees, subscriptions, or warehousing required. Merchants simply purchase a label and schedule a pickup from Sendle, and their package is picked up from their front door. Sendle is the first 100% carbon neutral shipping carrier in Australia, the U.S., and Canada, and is also a Certified B-Corporation and Climate Neutral Certified. The company was founded in Australia in 2014 and is headquartered in Sydney, Australia; Seattle, Washington; and Toronto, Canada.