Mavenir announced its complete Software as a Service (SaaS) cased Business Communications portfolio, including customer engagement, business messaging, Communications Platform as a Service (CPaaS), Unified Communications as a Service (UCaaS), and Contact Centre as a Service (CCaaS). Mavenir is a Network Software Provider transforming the way the world connects by developing cloud-native software that operates on any cloud.
Mavenir's Business Communications portfolio offers omni-channel customer experiences for businesses of all sizes by using its worldwide knowledge in mobile networks, partnerships with hundreds of CSPs, enterprises, and partners, and leadership in the mobile messaging market. MAVbiz's range of solutions includes the following:
Mavenir's Business Communications Solutions are tailored to the needs of businesses of all sizes, from micro to large enterprises, and are distributed through CSPs, Channels, and SIs that can brand the solutions and leverage Mavenir's professional services, white-label marketing collateral, business operations, and partner ecosystem relationships to accelerate time to market and subscriber growth.
Market forces are accelerating the use of omnichannel messaging across all facets of company communication. For example, 79% of customers prefer live chats because they provide immediate responses, and 53% of businesses reported increased workload due to the pandemic. By enabling staff to manage several conversations concurrently, messaging boosts productivity.
Mavenir's Business Communications portfolio will be on display at Enterprise Connect 2022.