Cloudli Launches TalkNText - First Small Business-focused Communications App to Combine Voice and Business Texting

Cloudli | November 20, 2021

Cloudli Communications, a leading provider of voice, data and messaging solutions, today announced the launch of Cloudli TalkNText™, a new mobile-first service that equips small businesses (SMBs) with unified voice and Business Texting capabilities, at a savings of up to 70% over industry-leading UCaaS and Business Texting solutions.*

Business Texting is now a mission-critical application for businesses of all sizes, including SMBs: 93% of consumers who prefer to support SMBs also want the option of calling or texting a business, according to a U.S. consumer survey conducted earlier this year. Also, 84% of respondents would respond to texts from businesses, compared to only 34% who said they answer calls from unknown numbers.

Cloudli TalkNText is the first single-subscription app to combine business phone with Business Texting — eliminating the need for SMBs to maintain two separate, costly plans.

In addition to supporting standard SMS messaging, TalkNText allows businesses to text-enable their existing landline, so they can send and receive texts from their existing main business number. The new app also lets SMBs share numbers across teams, so anyone can answer client calls and texts immediately. Additional enhanced features included with every TalkNText plan include text message auto-replies, business hour settings, automated attendant, voicemail transcription and more.

Developed for small businesses to stay ahead of today's customer experience demands, Cloudli TalkNText plans are designed for the mobile-first consumer. Business calls and texts are sent and received through a mobile or desktop app — keeping personal communications separate from business and allowing users to manage calls, text messages and voicemails from anywhere on a smartphone or laptop.

"TalkNText is a powerful new app tailored for small businesses, that combines two service plans in one, bringing together the best of unified communications with must-have Business Texting capabilities. Our work-from-anywhere unified voice and Business Texting app enables a more convenient, seamless communications experience across customers, partners and team members." 

Gavin Macomber, CEO of Cloudli

With Cloudli TalkNText, companies can streamline communications and offer a better overall consumer experience by leveraging the platform's key features:
  • Business Texting: Use a Cloudli number or text-enable your own to begin messaging with customers via the TalkNText smartphone or desktop app. Use case: a retailer may want to keep its established number, so Cloudli can enable Business Texting on the existing number without disrupting the voice phone service.
  • Shared Phone Numbers: Activate shared phone numbers so team members can respond to customer inquiries – on the phone or through text – without losing visibility into that customer's journey. Use case: administrative support for a real estate firm can reply to client requests for showings, appraisals, offers and more.
  • Simplified Communications: Texts and calls are brought together in a unified conversation view, making it easier for anyone to pick up the thread and respond. Use case: a personal training business wants to know the last time a customer called before initiating a text message follow-up. Having the call details in the same view makes it easier to add context to your follow-up message.
  • Business Hours: Set business hours to limit work calls to specific times of day, ensuring that your business runs the way you want. Use case: a small business owner can set work-life boundaries by establishing on-hours and off-hours, with specific call handling rules for each, to maintain an elevated customer experience.
  • Auto-Replies: Schedule automatic text replies when you're too busy or unavailable, so customers are never left waiting. Use case: a hairstylist can configure a text auto-reply to missed calls, so when a client is in the chair missed callers know when to expect a callback.

"We've been impressed with Cloudli's phone and business texting app, which allows our staff to more easily communicate with customers and team members alike - even when we're out of the office," said Stephen Kennedy, Owner, School of Rock, Greenwich, CT. "In addition, Cloudli's support team went above and beyond to procure a local phone number for our upcoming location in Dublin, Ireland. Now customers in Dublin will be able to call our team and we can answer using the Cloudli app, no matter whether we're in the U.S. or in Ireland."

Pricing and Availability
Cloudli's TalkNText unified voice and messaging service is available immediately, with three pricing plans starting as low as $9 per user/month. To find the plan that best fits your needs, or to compare pricing plans with other industry-leading voice and messaging providers, visit the Cloudli website. For a limited time, new customers can sign up to Cloudli TalkNText for a free trial.

About Cloudli
Cloudli Communications, Inc. delivers feature-rich communications solutions to businesses of all types and sizes, with a track record that spans decades. Today, our solutions include Cloudli TalkNText, a work-from-anywhere unified communications app for SMBs, start-ups and entrepreneurs; VoIP connectivity solutions optimized for businesses of any size; and digital fax solutions that leverage new technologies without disrupting trusted and established workflows. Serving over 7,000 customers in the United States and Canada, Cloudli helps businesses across North America better communicate with their customers – how, where and when they want – without compromising security, reliability and efficiency. Cloudli is a proud member of the International Franchise Association. 


The next decade is expected to be the golden age of the consumer, with shoppers having more choices and control than ever before. They will be presented with a growing array of products and services, often personalized to their specific needs and wants. Consumers will continue to demand price and quality transparency along with a wide range of convenient fulfilment options. Overall, the retail experience is poised to become more inspirational, exciting, simple and convenient, depending on the consumer’s ever-changing needs.

Other News

Mississippi-Based Community Bank Selects Fintech to Effectively Serve Small Businesses

Teslar Software | June 16, 2022

First Security Bank and Teslar Software announced their partnership to expedite and streamline processes across the bank’s loan department. The Batesville, Miss.-based bank plans to leverage Teslar’s configurable lending process automation platform, starting with the exceptions management module“From the beginning, we were impressed with Teslar’s robust products and how user friendly their technology is,” said Justin Hill, president of First Security Bank. “Efficiency is a top priority for us, and with Teslar, we are reimagining our lending operations. By automating our loan processes, employees will no longer have to navigate cumbersome, manual tasks. The time savings will result in faster loan turnaround times to our customers, improving their overall experience.” Small business lending accounts are a significant portion of First Security Bank’s loan portfolio, and Teslar’s platform will allow the bank to better serve these businesses by providing exception tracking, centralized data and transparency into customers’ portfolios. “Efficiency goes hand in hand with a bank’s success; the more productive an institution becomes, the more time they have to focus on strategic, growth-oriented initiatives, First Security Bank is empowering their lenders with the powerful tools and centralized data needed to effectively support the Mississippi communities that rely on them, and we are proud to be a part of their solution.” -Joe Ehrhardt, CEO and founder of Teslar Software. About Teslar Software Teslar Software, founded in 2008, is a configurable lending process automation platform for community financial institutions. Teslar transforms commercial lending by providing easy access to centralized, relevant information to balance portfolios, optimize profits and help community bankers effectively serve their customers. Named Best Solution for Lending by the 2021 FinXTech Awards, Teslar Software continues to earn their reputation as a top technology provider for community institutions. Please visit to learn more.

Read More


Slice Adds Remodeling Contractors to Small Business General Liability Insurance Coverage

Slice | April 04, 2022

Slice Labs Inc. (Slice), a technology company with the first on-demand insurance platform, announced the addition of remodeling contractors to the covered classes under the AERO Insurance brand. Agents can now quote, bind and issue for 70 different classes in 42 states + D.C. In the fall of 2021, Slice and Appalachian Underwriters partnered on the development and distribution of Contractors General Liability Insurance via the new brand AERO Insurance. Data from the first quarter of 2022 continues to show tremendous growth with 46% month-over-month growth. “With remodelers being such a large group of the contractors industry, we’re very pleased to offer coverage. Not only do we want agents to have the best digital experience, we want them to be able to have access to the widest set of coverage, including hard to place coverage.” Tim Atta, founder and CEO of Slice Labs About Slice Labs Slice Labs Inc. is building the future of insurance by enabling insurers, MGAs, and technology platforms to build intelligent and intuitive, on-demand digital insurance products via Slice’s cloud-based platform. Founded in 2015 and headquartered in New York City, Slice has been consistently recognized as an insurance and technology leader by industry publications, awards, and Tier 1 publications. About Appalachian Underwriters, Inc Appalachian Underwriters, Inc. (AUI) offers a leading insurance wholesale brokerage outlet for agents looking to bring their clients a broad selection of quality products. AUI is a Nationwide MGA that specializes in Workers'​ Compensation, Commercial Specialty, and Personal Lines products. The company also offers a brokerage unit that expands their product offering beyond their Managed Programs and allows them to place large specialized risks. AUI’s “one–stop” approach affords the convenience of dealing with one sales and administration staff, while gaining access to a wide range of high quality companies. Appalachian Underwriters is a wholly owned subsidiary of Acrisure.

Read More


Weave & Vetter Launch Integration to Serve Communications Solutions to American Veterinarians

Weave | January 21, 2022

Weave, the all-in-one customer communication platform for small business, and Vetter, the leading animal healthcare software technology company, announce their integration in an attempt to provide veterinarians and their front office staff with a comprehensive business solution designed to free up time spent on traditional business tasks. With this integration, Weave will automatically sync with Vetter’s data, eliminating the need for manual data uploads. Because of this automated sync, Vetter users will be able to see real-time updates to their daily calendars and patient contact information. This sync between Weave and Vetter also enables automated birthday messages, automated recall texts, confirmation writebacks, review auto-texts, and tracks patient text preferences, so offices only send messages to those who have given them permission to do so. “We couldn’t be more excited about this integration with Vetter and how it will help us achieve our mission to enable small businesses everywhere to unify, modernize and personalize every customer interaction. This integration will help veterinary practices around the world utilize our unique business solutions so they can spend more time caring for and connecting with patients and less time on the tedious tasks of running a business.” Roy Banks, CEO of Weave Vetter, the leading animal healthcare technology company, is trusted by more than 1,500 veterinarians. "We're thrilled to partner with Weave to help veterinary practices build strong, lasting relationships with their clients by bridging our practice management solution with Weave's communication solutions," said Sagi Solomon, General Manager and Founder of Vetter. "Vetter and Weave share a passion for developing innovative solutions that streamline the day-to-day operations of veterinary practices so they can spend more time caring for their patients and clients." Integration Features & Benefits Data Sync – Keep all your client contact and appointment info current with regular, automatic updates from your database to Weave. Reviews Auto-Texting – Grow your practice by sending a quick text after each appointment that invites customers to leave a Google or Facebook review. Confirmation Writebacks- Update your practice management system with how pet owners respond to appointment confirmation texts, so your schedule is always up to date. Customized Messaging – Create and send messages unique to each veterinarian, appointment type, and appointment status. Birthday Greetings – Delight your customers each year on their pet’s special day by sending them personalized Birthday Greetings automatically. Text Preferences – Track which pet owners prefer text communications, only sending messages to those who have opted in. Mobile Calendar – Know who your next patient is by quickly referencing your schedule on Weave’s mobile app. About Weave Weave is the all-in-one customer communication and engagement platform for small business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. The first Utah company to join Y Combinator, Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been included in the Forbes Cloud 100, Inc. 5000 fastest-growing companies in America, and Glassdoor Best Places to Work. About Vetter Vetter Software, a DaySmart Company, offers better business tools for the world’s veterinarians. Our cloud practice management software is used by more than 1,500 practices to automate manual tasks, streamline workflows, and improve visibility into the health of their businesses.

Read More


Marketing 360® Social Media Management Strategy Increases Impressions and Sales for Online Retailer

Marketing 360 | April 22, 2022

Implementing the right social media management strategy has the potential to increase sales and brand awareness, and most business owners know that being active on social media is a non-negotiable in this day and age. In this case study, Marketing 360® discusses how one online retailer, with the help of the social media management team at Marketing 360, was able to increase their sales and impressions through their social media management strategy. In a three month period, this business saw 235,814 impressions and generated 78,043 clicks to their website. This was achieved through posting a variety of educational and engaging content on Facebook and Instagram that asked their audience to answer questions. It might sound counterintuitive, but posting engaging, community-focused content rather than sales-focused content can lead to more sales. They also used ad budget to boost their posts which allowed them to get in front of more people. This led to an additional 55,268 impressions and to direct conversions. Social media is truly non-negotiable for business owners, and it provides one of the best avenues to get in front of new and existing customers. The right social media management strategy can help businesses increase their brand recognition and sales. Through many tools and integrated apps, plus the backing of a fully integrated marketing team, the Marketing 360 platform makes it easy for small businesses to manage their business and marketing, all from one place, while saving time, money, and tons of manual work. About Marketing 360 Marketing 360 is a technology company that provides business management and marketing software and services for SMBs and franchises. For over a decade, the Marketing 360 platform has given SMBs everything they need to manage and grow their business from a singular platform, including the ability to — build a professional website, accept and manage payments, manage leads and customers, book appointments, monitor reviews, manage social media, syndicate business listings, manage content marketing, run multi-channel digital advertising campaigns, and more. Marketing 360 was founded in 2009 with the mission of enriching communities by helping small businesses grow, and is headquartered in Fort Collins, Colorado.

Read More


The next decade is expected to be the golden age of the consumer, with shoppers having more choices and control than ever before. They will be presented with a growing array of products and services, often personalized to their specific needs and wants. Consumers will continue to demand price and quality transparency along with a wide range of convenient fulfilment options. Overall, the retail experience is poised to become more inspirational, exciting, simple and convenient, depending on the consumer’s ever-changing needs.