Businesswire | June 01, 2023
Weave , the all-in-one customer communication and engagement platform for small- and medium-sized businesses, today announces a slate of new features designed to enable more offices to leverage remote or hybrid staff including Softphones and several significant improvements to Weave’s mobile application. The new capabilities will enable teams to answer calls and communicate with patients from anywhere within the US and Canada, no matter if they’re in the office or outside of it.
Remote work has transformed nearly every industry and small business owners now require the freedom to answer calls from anywhere while working from multi-office locations, at home or on the go, to ultimately provide customers with the seamless experiences they expect. Flexibility is a priority for small business owners and Weave’s new capabilities enable businesses to provide employees with the ability to work remotely, gain access to larger employee candidate bases amid ongoing labor shortages, and deliver enhanced experiences to customers.
“The ability to take your work with you wherever you go is a powerful, necessary advantage in today’s work environments,” said Brett White, CEO of Weave. “Nearly 4 in 5 of our customers offer remote work in some capacity. Weave Softphones will not only provide business owners with increased flexibility, but will also open revenue opportunities for businesses to take advantage of new customer segments, expand employee talent, and facilitate remote office management.”
“Weave Softphones are a wonderful addition,” said Dr. Jeffrey Ellis, MD, Board Certified Dermatologist. “We are using them for our staff who work offsite, full-time or part time as it keeps them connected to the office in a much better way. My staff in the office also like it because it makes it much easier to call someone directly from the desktop app, and a headset is comfortable for anyone with neck pain.”
The release of Weave Softphones follows various new product and integration launches in recent months, including Online Bill Pay, Response Assistant, Bulk Texting, Online Scheduling & Text Connect, Insurance Verification, Phone Analytics, and more.
Weave is the all-in-one customer communication and engagement platform for small- and medium-sized businesses. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey. Weave’s software solutions transform how local businesses attract, communicate with and engage customers to grow their business. Weave has set the bar for Utah startup achievement & work culture. In the past year, Weave has been named a G2 leader in Patient Engagement, Optometry, Dental Practice Management and Patient Relationship Management software.
Businesswire | May 31, 2023
Rapid Enterprise, a division of Rapid Finance delivering Lending-as-a-Service (LaaS) solutions to support enterprise clients, announced today the commercial availability of its award-winning, AI-powered fraud detection platform, Lynx, allowing financial institutions to leverage their data better and gain insights to generate 360-degree views of their customers.
Data has become a critical asset for banks and truly knowing the customer, both individually and as a business, is key for any institution. Built with a modular, cloud-native, API-based design, Lynx quickly and easily integrates with enterprise partners’ existing systems and workflows, equipping enterprises with data enrichments and verifications; related application identification; insights and alert indicators to drive efficient and intelligent decisioning. Designed to standardize disparate datasets, Lynx’s proprietary pattern-matching-AI algorithms identify related records and instantly makes them available to users in any system through real-time API calls. The Lynx API also provides optional data enrichments through third-party data integrations to facilitate KYC/KYB and fraud checks within a single call.
A proven marketplace solution, Rapid Finance has successfully leveraged Lynx within the company’s lending business for seven years, as well as by the U.S. Small Business Administration (SBA) in the execution of COVID-19 EIDL programs that provided more than 10 million loans and grants, totaling almost $400 billion. As a result, Rapid Finance was awarded recognitions from both Fintech Futures and the Fintech Breakthrough Awards for Lynx’s performance for its users.
Lynx is available alongside Rapid Enterprise’s true, end-to-end digital loan origination system (LOS), Decisioneer, as components of Rapid Enterprise’s proven LaaS solution set that supports lending operations across acquisition, origination and servicing.
“We’re excited to share Lynx as a commercially available product, allowing enterprises to leverage their data better while tapping Lynx AI to manage their customer interactions in a more efficient and effective manner,” said Will Tumulty, CEO, Rapid Finance. “As lenders ourselves, and through our work with the SBA, we understand the importance of providing a frictionless experience to customers while minimizing fraud. Our team uses Lynx extensively, including managing our enterprise clients through collections and recovery practices, to unlock the power of data and achieve the highest collections rates in our space – and we are confident that the commercial availability of Lynx will help more FIs harness their data to better support their customers and financial programs.”
About Rapid Finance/Rapid Enterprise
Since 2005, Rapid Finance has been supporting the growth and success of small businesses across the U.S. Powered by a thoughtful combination of technology, speed and deep industry expertise, the Rapid Enterprise business line provides Lending-as-a-Service solutions to enterprise clients. With modular, flexible and scalable financial solutions, Rapid Enterprise solutions are customized to our enterprise partners’ needs.
PRnewswire | June 02, 2023
Deltek, the leading global provider of software and solutions for project-based businesses, announced today that ePATHUSA, a small business government contracting firm, has selected Deltek Costpoint to streamline processes, maximize efficiency, and remain compliant with security regulations.
ePATHUSA is a women-owned small business (WOSB) and a multiple GSA Schedule holder that has been recognized for its contributions to the industry with multiple awards, including the prestigious Woman-Owned Small Business Award and the Iowa Impact Award. With several offices and a growing team of 70 people across the U.S., ePATHUSA provides recruitment and staffing solutions along with software modernization and data analytics services to a wide range of federal, state, commercial and non-profit entities.
Leadership at ePATHUSA made the decision to make the switch to Deltek Costpoint ERP from QuickBooks®, due to Costpoint's capability to scale with the company and handle the DCAA compliance requirements necessary when working with federal contracts. ePATHUSA needed a more streamlined accounting solution with end-to-end processes – and Deltek, recognized as the trusted industry standard, was the clear choice as its partner.
Deltek Costpoint is the government contracting industry's leading solution that delivers more innovation and greater intelligence at every stage of the project lifecycle. It centralizes the management of projects, people and finances, and scales seamlessly as needs grow, enabling small to enterprise size businesses to win new contracts, manage project profitability and improve customer satisfaction at every stage. Additionally, the integrated cloud offering enables the secure storage of contract data and is consistently enhanced to meet the most up-to-date governmental and agency cybersecurity compliance standards including NIST 800-171.
"We vetted multiple solutions and found Deltek Costpoint to be the best accounting solution for us as we work to grow and scale our business," said Anitha Timiri G, President & CEO at ePATHUSA. "All of our colleagues in the industry are more familiar with Costpoint and trust the solution more than anything else on the market. It was apparent to us that Deltek was the partner we needed to set us up for success in the future. We're looking forward to implementing Deltek Costpoint to have an end-to-end, secure and compliant solution that is recognized as the gold standard among all the different organizations we work with."
"We're proud that Deltek Costpoint has been selected by ePATHUSA as the best solution to help it remain competitive, and compliant, as it scales," said Brian Daniell, Senior VP and Chief Customer Officer at Deltek. "We're looking forward to working with ePATHUSA to help them streamline operations as they continue growing their business."
Better software means better projects. Deltek is the leading global provider of enterprise software and information solutions for project-based businesses. More than 30,000 organizations and millions of users in over 80 countries around the world rely on Deltek for superior levels of project intelligence, management and collaboration. Our industry-focused expertise powers project success by helping firms achieve performance that maximizes productivity and revenue.