The 2023 Global Business Services Conference will turn its focus from the why of GBS to the how: insights into execution that fulfill the promise of GBS and shared services. It will provide service delivery leaders with perspectives, practical examples, and real-life stories from leaders of the most successful service organizations on how they are increasing business value.
Topics that will be covered include:
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Navigating Swim Lanes for Enterprise GBS and Transformation Roles
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GBS’s Role in Mergers, Acquisitions and Spins
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Moving the Dial on BPO relationships
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GBS Reboots: Tales from the Front
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Experience Is the New Black
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How Shared Services Deliver Finance Value