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How does it feel to be watched at work all the time?

April 12, 2019 / Padraig Belton
SHARESHARESHARE

Courtney Hagen Ford, 34, left her job working as a bank teller because she found the surveillance she was under was "dehumanising".Her employer logged her keystrokes and used software to monitor how many of the customers she helped went on to take out loans and fee-paying accounts."The sales pressure was relentless," she recalls. "The totality was horrible."She decided selling fast food would be better, but ironically, left the bank to do a doctorate in surveillance technology.Courtney is not alone in her dislike of this kind of surveillance, but it's on the rise around the world as firms look to squeeze more productivity from their workers and become more efficient.