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Cashier-less shopping not in demand for US small businesses

July 10, 2019 / Mary Kate

Small businesses should keep their cashiers, according to the 2019 Cox Business Consumer Pulse on Small Businesses in the US.The Amazon Go cashier-less shopping model is only of growing interest among respondents ages 18-29 – up eight percentage points from last year. Seventy-seven percent of surveyed consumers prefer to interact with other people at the checkout.