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August 16, 2016
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The Institute of Customer Service is the professional body for customer service helping organisations improve their customer experience and business performance.
Infographic | February 10, 2022
While serving in the US Air Force, Charlie “Mutt” Ferrell, Jr. was known for his homemade, all-purpose sauce. Decades later, his granddaughter Charlynda founded Mutt’s Sauce to share it with the world.
Infographic | March 23, 2021
Corporate sustainability consists of three pillars: environmental, social, and economic. Each business is responsible for creating a sustainability plan that acknowledges all three. In addition to protecting the environment, sustainability measures can help small businesses gain favor with consumers by demonstrating social responsibility and business ethics. Sustainable practices also positively impact a company’s bottom line by reducing resource waste and improving productivity.
Infographic | February 26, 2020
Starting a business is an inherently risky endeavor, especially when headlines and statistics tout findings that around 20 percent of small businesses fail within the first year and 50 percent within five years. But those prospects can change dramatically based on where you headquarter your business. A recent study from online business loan site LendingTree found that certain cities in the U.S. are better places to start new small businesses than others. To determine the rankings, LendingTree looked at the data it has from companies applying for loans and studied the percentages of businesses that were profitable, the percentage less than six years old, the percentage with less than $1 million in revenue and the percentage with fewer than 250 employees across U.S. metro areas.
Infographic | August 20, 2022
As per a study, ecommerce is estimated to account for over $6.5 trillion in sales, representing 22% of all total retail sales across the world
Infographic | April 26, 2022
To secure a small business loan, many lenders want a business credit score of 75 or higher. This is why business credit is important for small business owners today. Find out more about the business credit bureaus and it's importance for small business owners.
Infographic | January 4, 2022
In recent times, social media has become a primary medium for promotion, customer service, communications, wider reach, and more. Having your presence on social media is essential for your small business. But there are many pitfalls and mistakes to avoid on the journey.
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