Is Now the Right Time to Buy or Sell a Business?

August 16, 2016

It’s fair to say that timing is everything -- in both love and business. Deciding when to buy or sell a business is tricky, though.

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The Institute of Customer Service

The Institute of Customer Service is the professional body for customer service helping organisations improve their customer experience and business performance.

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Mutt’s Sauce’s Small Business Journey

Infographic | February 10, 2022

While serving in the US Air Force, Charlie “Mutt” Ferrell, Jr. was known for his homemade, all-purpose sauce. Decades later, his granddaughter Charlynda founded Mutt’s Sauce to share it with the world.

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Developing a Corporate Sustainability Plan: Small Businesses

Infographic | March 23, 2021

Corporate sustainability consists of three pillars: environmental, social, and economic. Each business is responsible for creating a sustainability plan that acknowledges all three. In addition to protecting the environment, sustainability measures can help small businesses gain favor with consumers by demonstrating social responsibility and business ethics. Sustainable practices also positively impact a company’s bottom line by reducing resource waste and improving productivity.

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The Best Cities for New Small Businesses

Infographic | February 26, 2020

Starting a business is an inherently risky endeavor, especially when headlines and statistics tout findings that around 20 percent of small businesses fail within the first year and 50 percent within five years. But those prospects can change dramatically based on where you headquarter your business. A recent study from online business loan site LendingTree found that certain cities in the U.S. are better places to start new small businesses than others. To determine the rankings, LendingTree looked at the data it has from companies applying for loans and studied the percentages of businesses that were profitable, the percentage less than six years old, the percentage with less than $1 million in revenue and the percentage with fewer than 250 employees across U.S. metro areas.

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Small Business Transition from Offline to Online

Infographic | August 20, 2022

As per a study, ecommerce is estimated to account for over $6.5 trillion in sales, representing 22% of all total retail sales across the world

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Importance of Strong Business Credit

Infographic | April 26, 2022

To secure a small business loan, many lenders want a business credit score of 75 or higher. This is why business credit is important for small business owners today. Find out more about the business credit bureaus and it's importance for small business owners.

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Every Small Business Must Avoid These 5 Big Social Media Mistakes

Infographic | January 4, 2022

In recent times, social media has become a primary medium for promotion, customer service, communications, wider reach, and more. Having your presence on social media is essential for your small business. But there are many pitfalls and mistakes to avoid on the journey.

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Spotlight

The Institute of Customer Service

The Institute of Customer Service is the professional body for customer service helping organisations improve their customer experience and business performance.

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