What SMBs Must Know to Join the AI Revolution

It comes as no surprise that nearly three-quarters of small and midsize businesses (SMB) will invest in software and apps over the next year, according to this June 2018 Vistage survey. But would you have guessed that  along with CRM  artificial intelligence (AI) tops the list of technologies that SMBs are planning to invest in? Joe Galvin, Chief Research Officer at Vistage, attended Dreamforce ‘18 to discuss the whats, hows, and whys of AI for small and medium-sized businesses in a session titled, “Customer Insights: How AI Is Revolutionizing SMBs Today”. Joe was joined on stage by Admir Hadziabulic, Director of Support Services at HCSS, and Ali Moshfeghian, Chief Operating Officer of Xtreme Lashes  both Salesforce customers who use AI to power their businesses.