The Customer Experience Company

customerexperience.com.au

We are specialists in customer experience.We apply design thinking to business problems to get different, more innovative outcomes that create better customer experiences.We design and deliver new products, services and ecosystems for large organisations and government.

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Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

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AMEX SALES STAFF MISLED SMALL-BUSINESS OWNERS TO BOOST CARD SIGN-UPS - WSJ

Seeking Alpha | March 02, 2020

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American Express salespeople misrepresented card rewards and fees, checked credit reports without permission, and, in some cases, issued cards that weren't requested, the Wall Street Journal reports, citing current and former AXP employees. The current and former employees say the questionable sales tactics go back to at least 2015 when AmEx was struggling to keep Costco Wholesale small-business customers after the warehouse club ended their partnership. With the potentially huge loss of rev...

Read More

Marketing and Networking

MARKETING 360® PARTNERS WITH SALES TRANSFORMATION GROUP - JOINING THE POWER OF DIGITAL MARKETING WITH EFFECTIVE SALES STRATEGY

Marketing 360® | November 26, 2021

news image

Marketing 360® and Sales Transformation Group today announced a partnership that will bring the power of the Marketing 360 technology to Sales Transformation Group's clients. This partnership will help home improvement businesses and contractors obtain and convert more leads through the Sales Transformation Group's sales system and the Marketing 360 software. "My outlook on the partnership between STG and Marketing 360 is optimistic," said Ryan Groth, CEO of ...

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TOP 5 REMOTE WORKING TIPS FOR SMALL BUSINESSES

UC Today | April 21, 2020

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Employees and team members working from home? You’re not alone. Even without pandemics like the coronavirus to think about, remote working trends are on the rise. Today’s small businesses have dozens of ways to benefit from a distributed lifestyle. After all, when your team members aren’t coming into the office, you have less money to spend on overheads, access to greater productivity, and all of the scalability of the cloud. Still, creating a remote working strategy does come ...

Read More

PINTEREST PINS ITS GROWTH PROSPECTS ON SMBS AND DTCS

AdExchanger | February 19, 2020

news image

While Pinterest’s stock has been challenged since the company went public in April 2019, it anticipates direct-to-consumer and small and medium-sized businesses will be a huge growth vector.“The Fortune 500 are great – but, this is the thing, there are only 500 of them,” said Harold Klaje, head of global growth at Pinterest. Pinterest isn’t alone in this thinking: Google and Facebook count millions of SMBs within their total paid advertiser counts, and both regularl...

Read More
news image

AMEX SALES STAFF MISLED SMALL-BUSINESS OWNERS TO BOOST CARD SIGN-UPS - WSJ

Seeking Alpha | March 02, 2020

American Express salespeople misrepresented card rewards and fees, checked credit reports without permission, and, in some cases, issued cards that weren't requested, the Wall Street Journal reports, citing current and former AXP employees. The current and former employees say the questionable sales tactics go back to at least 2015 when AmEx was struggling to keep Costco Wholesale small-business customers after the warehouse club ended their partnership. With the potentially huge loss of rev...

Read More
news image

Marketing and Networking

MARKETING 360® PARTNERS WITH SALES TRANSFORMATION GROUP - JOINING THE POWER OF DIGITAL MARKETING WITH EFFECTIVE SALES STRATEGY

Marketing 360® | November 26, 2021

Marketing 360® and Sales Transformation Group today announced a partnership that will bring the power of the Marketing 360 technology to Sales Transformation Group's clients. This partnership will help home improvement businesses and contractors obtain and convert more leads through the Sales Transformation Group's sales system and the Marketing 360 software. "My outlook on the partnership between STG and Marketing 360 is optimistic," said Ryan Groth, CEO of ...

Read More
news image

TOP 5 REMOTE WORKING TIPS FOR SMALL BUSINESSES

UC Today | April 21, 2020

Employees and team members working from home? You’re not alone. Even without pandemics like the coronavirus to think about, remote working trends are on the rise. Today’s small businesses have dozens of ways to benefit from a distributed lifestyle. After all, when your team members aren’t coming into the office, you have less money to spend on overheads, access to greater productivity, and all of the scalability of the cloud. Still, creating a remote working strategy does come ...

Read More
news image

PINTEREST PINS ITS GROWTH PROSPECTS ON SMBS AND DTCS

AdExchanger | February 19, 2020

While Pinterest’s stock has been challenged since the company went public in April 2019, it anticipates direct-to-consumer and small and medium-sized businesses will be a huge growth vector.“The Fortune 500 are great – but, this is the thing, there are only 500 of them,” said Harold Klaje, head of global growth at Pinterest. Pinterest isn’t alone in this thinking: Google and Facebook count millions of SMBs within their total paid advertiser counts, and both regularl...

Read More

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C-Suite On Deck

Responsive image

Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us