The Call Center Group A-Z

BUSINESS STRATEGY

Powell Software | September 14, 2021

As small businesses grapple with a myriad of challenges to keep their companies running successfully, Powell Software introduces Together, the small business intranet accessible from Microsoft Teams that helps meet their productivity, communication and collaboration needs. Together is a secure, all-in-one space, deployable in minutes, that allows workers and their employers to collaborate in a single simple, intuitive interface. It unites the intranet with Teams so that empl...

BUSINESS STRATEGY

Bank of the West | February 25, 2022

Bank of the West launched Digital Doors™, a new small business offering collaborating with Mastercard®. Digital Doors offer resources and interactive tools to help small business owners establish, grow, and protect their online presence. Michelle Di Gangi, Executive Vice President, Head of Small & Medium Enterprise Banking at Bank of the West, stated, "Bank of the West and Mastercard launched Digital Doors to help small businesses deliver superior customer exper...

Businesswire | August 06, 2020

As small and micro businesses (SMBs) worldwide continue to endure the financial impact of COVID-19, one thing is clear: rethinking the checkout or point-of-sale (POS) experience is essential for survival on Main Street. Visa (NYSE: V) today released the Visa Back to Business study assessing this dramatic shift to digital commerce in response to the pandemic, driven largely by changing consumer expectations for a safe and touchless payment moment. According to the eight market study of both consu...

BUSINESS STRATEGY

Camelot Strategic Marketing & Media | September 13, 2022

Camelot Strategic Marketing & Media and Roku announced today that Camelot is the first agency to join a new certified partner program to use OneView to help small and medium-sized businesses (SMBs) accelerate investment in TV streaming advertising. As an early adopter and first certified partner, Camelot will use the data, tech, and tools from America’s #1 TV streaming platform* to make it easy for SMBs to grow their businesses and achieve their marketing goals. SMBs are looking ...