Customer Experience Professionals Association (CXPA)

The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.

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WELLS FARGO TO CAP SMB PPP LOANS

PYMNTS.com | April 06, 2020

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Wells Fargo announced it will begin taking loan applications on Monday (April 6) as part of the Paycheck Protection Program (PPP) and will disperse $10 billion to nonprofits and businesses with fewer than 50 employees. The country’s fourth-largest bank said it has received a lot of interest in PPP loans since the program’s opening day on Friday (April 3). It anticipates that its loan capacity will be maxed out under the program since it is operating with the current asset cap limitat...

Read More

SMALL BUSINESS TRENDS

MAIN STREET AMERICA AND GODADDY COLLABORATE TO LAUNCH AN E-COMMERCE TOOL TO ASSIST SMALL BUSINESSES IN GOING ONLINE

Main Street America | May 11, 2021

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Main Street America (MSA) dispatched Main Street Online, another device to assist organizations with developing and reinforce their web and internet business abilities. Upheld by GoDaddy, the instrument surveys the special necessities of individual private ventures through a progression of inquiries and offers tweaked direction for executing and amplifying answers to improve their computerized presence. The apparatus was imagined after MSA's study of almost 6,000 entrepreneurs...

Read More

SMALL BUSINESS ADVICE

INSURANCE BUREAU OF CANADA LAUNCHES BUSINESS INSURANCE ACTION TEAM TO SUPPORT SMALL BUSINESSES

Insurance Bureau of Canada | November 24, 2020

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Insurance Bureau of Canada (IBC) reported today that its Business Insurance Action Team (BIAT) has dispatched and is prepared to assist with finding suitable insurance for small businesses in Ontario's neighborliness area battling to discover insurance due to the COVID-19 pandemic. IBC reported the making of BIAT in late October. This industry-driven arrangement brings back up plans and their delegates together to help battling small businesses in Ontario's accommodation a...

Read More

HOUSE INVESTIGATES BANK PROCEDURES FOR PPP LOAN PROCESSING

PYMNTS | June 17, 2020

news image

A U.S. House panel is investigating if multiple banks gave preferential treatment to large, well-funded firms compared to companies in minority or isolated areas when making loans meant for providing COVID-19 relief, Bloomberg reported. In a letter to Treasury Secretary Steven Mnuchin and Small Business Administration (SBA) Administrator Jovita Carranza, several U.S. representatives said that some big lenders reportedly made a system with two levels to handle Paycheck Protection Program (PPP) ap...

Read More
news image

WELLS FARGO TO CAP SMB PPP LOANS

PYMNTS.com | April 06, 2020

Wells Fargo announced it will begin taking loan applications on Monday (April 6) as part of the Paycheck Protection Program (PPP) and will disperse $10 billion to nonprofits and businesses with fewer than 50 employees. The country’s fourth-largest bank said it has received a lot of interest in PPP loans since the program’s opening day on Friday (April 3). It anticipates that its loan capacity will be maxed out under the program since it is operating with the current asset cap limitat...

Read More
news image

SMALL BUSINESS TRENDS

MAIN STREET AMERICA AND GODADDY COLLABORATE TO LAUNCH AN E-COMMERCE TOOL TO ASSIST SMALL BUSINESSES IN GOING ONLINE

Main Street America | May 11, 2021

Main Street America (MSA) dispatched Main Street Online, another device to assist organizations with developing and reinforce their web and internet business abilities. Upheld by GoDaddy, the instrument surveys the special necessities of individual private ventures through a progression of inquiries and offers tweaked direction for executing and amplifying answers to improve their computerized presence. The apparatus was imagined after MSA's study of almost 6,000 entrepreneurs...

Read More
news image

SMALL BUSINESS ADVICE

INSURANCE BUREAU OF CANADA LAUNCHES BUSINESS INSURANCE ACTION TEAM TO SUPPORT SMALL BUSINESSES

Insurance Bureau of Canada | November 24, 2020

Insurance Bureau of Canada (IBC) reported today that its Business Insurance Action Team (BIAT) has dispatched and is prepared to assist with finding suitable insurance for small businesses in Ontario's neighborliness area battling to discover insurance due to the COVID-19 pandemic. IBC reported the making of BIAT in late October. This industry-driven arrangement brings back up plans and their delegates together to help battling small businesses in Ontario's accommodation a...

Read More
news image

HOUSE INVESTIGATES BANK PROCEDURES FOR PPP LOAN PROCESSING

PYMNTS | June 17, 2020

A U.S. House panel is investigating if multiple banks gave preferential treatment to large, well-funded firms compared to companies in minority or isolated areas when making loans meant for providing COVID-19 relief, Bloomberg reported. In a letter to Treasury Secretary Steven Mnuchin and Small Business Administration (SBA) Administrator Jovita Carranza, several U.S. representatives said that some big lenders reportedly made a system with two levels to handle Paycheck Protection Program (PPP) ap...

Read More