The internet era has resulted in a sea of change in the purchasing and selling process. The pandemic shifted everything online and spawned E-commerce platforms for the selling and purchase of virtually everything. During the coronavirus crisis, small enterprises integrated the E-commerce platform into their company operations. Thus, a trend of small business online shopping emerged. This blog highlights the
best E-commerce platform for small businesses to reach and elevate your business.
“E-commerce isn’t the cherry on the cake, it’s the new cake”
- Jean-Paul Ago CEO L’Oreal
Statista projects worldwide, retail E-commerce sales to reach 4.28 trillion dollars in 2020 and 5.4 trillion dollars in 2022. Additionally, by 2040, studies predict that internet sales will account for around 95% of all transactions. (Cofes)
The growing need for business-to-business (B2B) services has boosted the growth of B2B E-commerce, which comprises online sales and purchases between two firms. Considering the estimates provided by a few leading statistics, you simply cannot afford to overlook investing in this rapidly increasing section of the organization. Let us briefly review the benefits of B2B E-commerce for small businesses and the components that contribute to the success of an E-commerce platform.
Benefits of B2B E-commerce for Small Businesses
Before you get into picking the correct E-commerce platform for small businesses, have a look at the perks. Compelling benefits have driven many small owners to create an online shop for small businesses.
Let us have a glance at the several benefits of an online shop for small businesses.
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Increased customer acquisition
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Reduced operational costs
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Increased revenue
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Online presence
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Increased marketing ROI
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Eased tracking of a product online
An online shop saves time and energy, and with a single click or tap of the finger, you may offer your products and services to a large audience. It levels the playing field for small-medium-businesses (SMBs) and enables them to acquire clients on a global scale. Consequently, E-commerce platforms are critical for establishing your online store.
However, consider these factors before selecting the right E-commerce platform and setting an online shop for small businesses. A platform should allow for the following:
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Facilitating and fostering positive customer relationships
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Allowing integration of an easy-to-use contact system
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Utilization of an efficient transaction-processing mechanism
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Ensuring the E-commerce platform's speed and security
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Digital downloads
The global B2B E-commerce business was valued USD 6.64 trillion in 2020 and is expected to expand at a compound annual growth rate (CAGR) of 18.7 percent from 2021 to 2028. (Big Commerce)
Additionally, a smart E-commerce platform that is well-suited for your business-to-business store gives you a variety of features,
market tools, and statistics that may help you increase your customer conversion rate and sales.
Now that you know the benefits of E-commerce and the factors to consider while selecting the best E-commerce platform for small businesses, let us jump to the meat of the blog.
Top B2B E-commerce Platforms for Small Businesses
Shopify
“E-commerce is not an industry; E-commerce is a tactic.”
– Tobias Lütke, CEO and founder of Shopify
Shopify is a
software as a service (SaaS) platform that enables businesses to create online E-commerce stores. Shopify specializes in developing, hosting, operating and managing websites in the E-commerce market. It is one of the most extensively used multi-channel content management systems and the finest of E-commerce platforms for
B2B firms, with a high percentage of small- and medium-sized businesses utilizing it.
Numerous market leaders, including FitBit, Penguin Books, Hyatt Hotel Corporation, RedBull, Budweiser, The New York Times and Pepsi, rely on Shopify to manage their E-commerce operations. As a cloud-based service, Shopify eliminates the need to deploy any website servers.
Shopify offers numerous benefits to its users:
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Provides several built-in tools and features that enable businesses to tailor their website to their individual needs
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Allows users to create, host and manage impeccably designed websites that are suited for smartphones
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Is an extremely scalable E-commerce platform
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The userinterface (UI) is simple to use
Shopify is one of the best E-commerce platforms for small businesses due to its automation and customization capabilities. However, the majority of this app's sophisticated capabilities are available for an extra cost. The trial is completely free and is recommended for businesses with a significant number of transactions. In spite of this, it remains one of the best E-commerce platforms for startups.
However, let’s also take a look at the drawbacks of Shopify:
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Shopify's Content Management System (or CMS) does not support the publication of rich content such as blogs or vlogs
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Fees can accumulate rapidly
Wix
Wix is popular as a free website builder, and it also offers one of the best E-commerce platforms for small businesses. This platform is primarily for entrepreneurs and offers a free trial. Wix empowers you to have complete creative control over your website. Additionally, Wix offers a slew of features, including a drag-and-drop shop builder, professional store templates, a variety of secure payment choices, the ability to compute global tax and shipping on the back end and access to inventory management.
Pros:
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Massive template collection
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Intuitive drag-and-drop interface
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Market your site easily
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Good site speed
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Large selection of apps and plugins
Cons:
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Inability to select a fresh template upon publication
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Tracking and analytics are only available with a premium plan
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Your website cannot be transferred
Magento
Magento is an all-in-one solution that is popular for both business-to-consumer (B2C) and B2B. It's quite professional and completely free. Magento is an open-source platform. Its customization capabilities, freedom to choose a hosting provider, responsive mobile design, SEO friendliness, and third-party connectors set it apart from other E-commerce platforms. Therefore, it is among the best E-commerce platforms for small businesses.
The firm offers enterprise-level solutions that enable you to create a seamless, omnichannel experience. Additionally, omnichannel is the future of retail, which is why a large number of businesses choose Magento E-commerce for their website.
Magento has been named one of Techliance's top ten E-commerce systems for 2021. (Magestore)
However, along with its advantages and promising features, it also carries a few disadvantages:
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This process is more consuming than customizing other E-commerce platforms
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Magento site creation demands a significant time and expertise commitment
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Has a massive and intricate structure
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You require self-management of your hosting and payment gateways
WooCommerce
WooCommerce is not an E-commerce platform; rather, it is a built-in WordPress plugin. If you already have a WordPress website, once installed, this plugin may effortlessly transform it into an online store. It is easily accessible due to its foundation in one of the most popular content management systems.
Not only is WooCommerce free, but it is also open source. It is completely configurable and designed for mobile use. WooCommerce is a very popular, custom E-commerce platform for small businesses that are already using WordPress. The open-source platform's extension shop features approximately 300 official extensions covering payment processing, shipping, marketing and accounting.
Pros:
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Excellent scalability and adaptability
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WooCommerce integrates with warehouse management and point-of-sale systems
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Numerous customizability possibilities
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Increased security
Cons:
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WordPress-specific; cannot be utilized on non-WordPress-hosted websites
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Certain extensions may require payment in order for your site to run at maximum capacity, resulting in hidden fees
Frequently Asked Questions:
Which E-commerce platform is best for startup?
The best E-commerce platforms for any startup would be the following:
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Shopify
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Wix
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WooCommerce
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SquareSpace
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BigCommerce
What are the best E-commerce platforms for a small business?
All E-commerce platforms have their advantages as well as disadvantages. However, Shopify and WooCommerce are the most commonly used E-commerce platforms for small businesses.
What are the three types of E-commerce?
There are three main categories of E-commerce in use: business-to-business (B2B, e.g. Shopify, Alibaba), business-to-consumer (B2C, e.g. Amazon, Walmart), and consumer-to-consumer (C2C, e.g. eBay).