Big ideas for small business report

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Small businesses are the backbone of our economy and the lifeblood of our neighborhoods. Yet too often, those businesses don’t know how to navigate local offices and agencies. Cities can and should do more to serve as partners for small businesses. City governments should take a look at their services through the eyes of small business owners and determine how to improve their experiences. It shouldn’t be difficult to get a business license, and you shouldn’t need to hire a lawyer to guide you through the process, or spend hours waiting to be served at City Hall. When entrepreneurs develop new types of businesses, city regulations should encourage their growth through logical, but not excessive, regulation.

Spotlight

Customer Experience Professionals Association (CXPA)

The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.

OTHER ARTICLES

A small business guide to mastering accounts receivable

Article | March 9, 2020

Most companies go out of business because they run out of cash. One of the biggest factors that can impact a business’ cash flow is how well they manage their accounts receivable. A well-oiled accounts receivable process can save you much pain down the road. But first, let’s take a look at what accounts receivable is. Then, we’ll tackle how you can better manage it and get the most out of it.

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Content Marketing For Small Businesses: 7 Essential Benefits

Article | March 9, 2020

If you’re new to digital marketing, let us be the first to welcome you to the stage of the short attention span theater—where every performance is just a click away from being panned or ignored entirely. It may sound harsh, but it’s true. Promoting your business online isn’t easy. Even if you’re in a niche market, you’re going to be facing some pretty stiff competition. Simple advertisements and promotional emails won’t cut it. If you want to stand out, you need an effective content marketing strategy. Content Marketing for Small Business Now some of you may be thinking, “Come on! I’ve created a website. I’ve signed up for social media. I have to create content, too?”

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Facebook’s Small Business Grants: How to Take Advantage

Article | March 9, 2020

As the COVID-19 pandemic wreaks havoc across the globe from a public health and economic standpoint, Facebook has stepped up to offer relief to small businesses suffering financial loss. The number of U.S. unemployment claims increased by more than 3 million in just one week, and numerous small businesses, nonprofits and other companies are losing money due to quarantine mandates. In response, Facebook recently announced that it plans to provide grants to small businesses to help them rebuild revenue as the economy slows. Below, examine Facebook’s offerings for small businesses and elaborate on how small businesses can apply for aid from Facebook.

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How to Know Where to Cut Expenses When Needed

Article | March 9, 2020

Are you wondering how to save money and keep your business as profitable as possible? You’re not alone, especially after the curveball we faced in 2020. Where should you start? While there are a variety of ways to cut expenses, you’ll need to find the right places to make cuts for your unique business. Here’s a guide to help you learn more about your options and how to get started.

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Spotlight

Customer Experience Professionals Association (CXPA)

The Customer Experience Professionals Association is the premier global non-profit organization dedicated to the customer experience profession. We increase the impact and visibility of customer experience professionals, facilitate effective member-to-member sharing, and establish respected standards. CXPA created the Certified Customer Experience Professional (CCXP) credential and certification.

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