Article | April 8, 2020
Every small business owner is thankful for their customers. Without those loyal customers that keep coming to your door, running your business would be a lot harder. When customers give you the love—putting their dollars into your small business—it’s nice to give them some love back. In fact, showing a little customer appreciation might help keep your customers coming back to you. Research shows that 68% of customers will switch the brands they shop with if they feel that the businesses don’t care whether they shop with them or not. So how can you say, “thank you for supporting my small business?” Here are badges, ideas, and more creative ways to show your customers just how much you appreciate them.
Article | April 8, 2020
As part of Rapid7’s mission to support the community during this difficult AKA surreal and dangerous time, we are drawing attention to new financial resources to help businesses in need. Below is information on a program for small and mid-sized businesses from the Federal Reserve. Please see this blog post for information on Small Business Administration programs one of which is currently, and hopefully temporarily, on hold.
Article | April 8, 2020
The world of marketing has changed with the advancements of modern technology. Today’s marketers use several digital platforms to outreach their prospects.
Are you a small business owner and hesitant to try email marketing? Let me ease you with successful email marketing tips for small businesses. Email marketing is the best marketing channel to drive leads. Email marketing remains a popular and lucrative medium yet underrated business expansion techniques with varied mediums to share your information and news. With varied mediums to share your information and news, email marketing remains to be popular and lucrative medium yet underrated business expansion techniques. Many small business owners are under the impression that email marketing is ineffective and is for the big business owners, still small business owners can gain a lot from email marketing. Email marketing is the most effective marketing channel for connecting with the audience. To reap -a high ROI, it is time to bring these email marketing techniques to practice.
Why is Email Marketing Important for Small Business?
Start-up businesses and small businesses are low on budget and cannot afford to spend thousands of dollars on costly marketing platforms. But aggressive marketing strategy is required to reach maximum people and appear on SERP. Here is the important part of an email, email marketing is cost-effective and engaging new customers as well as retaining the loyalty of older customers. In addition, email marketing is a transparent and honest form of marketing tool.
Email marketing fulfils small business needs by helping to reach your target customers, send personalized messages based on customer actions, and promote relevant services to them. Email is extremely versatile and allows marketing, relationship building, and expanding your customer base with well-planned small business email campaigns. As per data from Pew Research, about 92% of adults in the United States use email. Thus, if you want to be competitive in digital marketing, you must take up email marketing.
Email Marketing Benefits for Small Business
Email marketing benefits your small business in many ways. Here are few ways where it can help you.
Email marketing can be personalized for your leads, and in turn it gives a boost to your sales.
It is easy to set up.
It can be automated, saving you time.
You can segment your audience and share semi-personalized emails to them, like sending targeted emails to your audience.
You can send promotional emails or new releases.
It helps in building a relationship with your leads.
Lead generation and lead nurturing.
Here are the top 10 email marketing tips for small businesses to enhance the performance of your next marketing campaign.
Top 12 Email Marketing Tips for Small Businesses
When using email marketing, it is important to be compliant with the CAN-SPAM Act. As per the CAN-SPAM Act, consumers are protected from getting unsolicited emails. Make sure you use the opt-in and opt-out form on your website, where users can choose to subscribe and unsubscribe at their will. Be sure to send emails only to people who have subscribed to your email list. It will help if you abide by the guidelines to avoid any significant fines and other sanctions in case you miss.
Personalize your emails
When sending an email, keep the style and tone friendly and go beyond just using the subscriber’s name in addressing or subject line. You can follow few more personalized techniques, such as
Send anniversary emails.
Send behavior-triggered emails.
Send personalized videos.
Segment your audience and then send personalized emails to give a personal touch and grab their attention. This way, email marketing strategy for small businesses will be more effective.
Make signup easy
Registration is the most important step among email marketing techniques. Make signup on your website as easy and as accessible as possible. Use an embedded signup form to make the registration easy. Include signup forms on your homepage, blogs, contact page, and your footer, and other places of the site where customers are likely to visit. You can collect all their details and offer them special discounts. This step will help you build a quality email list and capture contact information about the interested audience.
Segment your email list
This step is one of the significant steps of email marketing tips for small businesses. Once your email list is ready, segment them based on customers’ interest and their characteristics. Segment your list according to your customer’s age, preferences, location, and previous purchases made. A segmentation list is important because each customer differs from the other, having unique needs. Now send a personalized email with special offers and discounts as per these segmented lists. Creating your email segment list will enable you to drive more ROI and effectively target your audience.
Write captivating subject lines
The subject line of an email is a very crucial aspect of email marketing. It is an important part of the email. Create a stunning and catchy subject of the email because it acts as the first impression on the user. Make sure to keep the subject line short and specific. Try to generate unique and impressive subject lines that raise curiosity and trigger recipients to open an email and not take the chance of missing it. Once you develop a good number of ideas on the subject line, you can go for the A/B testing method.
Promotional emails provide special offers and discounts to attract subscribers and customers for your services or products. The main aim of sending promotional emails in email marketing is to convince customers to make purchases. Promotional email offers incentives to drive revenue and sales for a business. Promotional email content and design should be focused on persuading the recipient to act.
Make your emails mobile-friendly and optimized for purchases
Around 70% of the population use a smartphone for the maximum of their activities, so it is necessary to make sure your emails are mobile optimized. Make sure your email marketing campaign is mobile-friendly and is an effective email marketing technique for small businesses. Format the content of the email correctly and ensure its adaptability to several applications, regardless of where it’s being used (desktop, tablet, mobile) or on which browser. It is important to analyze open-rate, unsubscribe rate, click-through rate, and user action rates for your small business email campaign. This is one of the trendiest and highly in-use email marketing tips for small businesses to gain success
Make sending automated emails for small businesses a top priority in 2021. Email automation saves a lot of time. Once an automated email campaign is set, it sends automated relevant emails to the users when a specific trigger is met. Sending automated emails is one of the best email marketing tips for small businesses and is a powerful email marketing technique. Set up an automated welcome email for new subscribers, which will help you to build trust with your new customers. You can make use of email marketing software options to automate B2C and B2B email marketing tasks. Through automated emails, you reach to right people with the right message and at the right time for your small business marketing.
Make your emails easy to read/scan
Your subscribers are busy people, so make sure your emails are easy to read, not very lengthy, and stick to your user's experience theme. Users will open your email and scan it without spending a lot of time reading the full content of your email. Make sure your content is interesting crisp, and stands out. Use valuable text in the form of bullet points, subheadings, keywords or gifs, or infographics that cover the maximum of your valuable content in just one look. This email marketing tip for small businesses gives your email a chance to stand out from other emails in the client’s list.
Design your emails around your brand
Design your email that reflects your brand. Make sure your email is instantly recognizable. Follow your brand guidelines for font, image, styles, color palette, and make sure they are consistent with your brand. To make your emails user-friendly, use similar elements as per your website design.
Track engagement and monitor results
You will be able to send the right information to the people who are engaged the most, which is possible only when you track the engagement. It is important to track various metrics, monitor your email campaign’s success, and take corrective measures required to improve the success. Small businesses need to track the below metrics for their email campaigns:
Monitoring results is a continuous ongoing process. First, monitor the analytics information in email marketing to know what works and what does not.
Be consistent with your editorial calendar
Be consistent in sending emails to customers from your email list. You can do this by creating a schedule for your email campaign that helps you plan and execute your marketing campaigns. Be sure to contact your recipients more than once a month to keep them interested and subscribed. Not hearing from you for a longer duration hampers the email campaign leading to a significant drop in the subscriptions. Observe consumer behavior and tailor your plan accordingly.
Email marketing is one of the best ways to reach target customers, keep customers informed, and prospects engaged affordably and easily. Email marketing techniques are one of the most effective and beneficial marketing strategies for small businesses to improve their ROI, increase customer engagement, generate leads, and grow business. To launch an email marketing strategy for your small business, pair it with the above email marketing tips for small businesses and benefit from successful email campaigns in 2021.
Frequently Asked Questions:
What are the types of marketing emails?
Email marketing is nothing but sending commercial emails to promote services or products and develop relationships with potential customers or existing clients. There various types of emails sent are welcome emails, promotional emails, lead nurturing emails, email newsletter, sponsorship emails, transactional emails, brand story emails, and many more. Every brand is different, so tailor your email marketing strategy accordingly.
Why small businesses need email marketing?
Email marketing helps small businesses increase brand awareness and credibility, contact customers, and provide them with up-to-date information about your business. Email marketing helps to generate leads and turn them into sales. The biggest benefit email marketing offers to small businesses is that it allows reaching the right audience at the right time.
Is email marketing still effective for small businesses?
Often small business owners are under the impression that email marketing for small businesses is not effective, and it is just for big business owners. On the contrary, email marketing is the most impactful marketing channel for small businesses connecting with the audience.
"name": "What are the types of marketing emails?",
"text": "Email marketing is nothing but sending commercial emails to promote services or products and develop relationships with potential customers or existing clients. There various types of emails sent are welcome emails, promotional emails, lead nurturing emails, email newsletter, sponsorship emails, transactional emails, brand story emails, and many more. Every brand is different, so tailor your email marketing strategy accordingly."
"name": "Why small businesses need email marketing?",
"text": "Email marketing helps small businesses increase brand awareness and credibility, contact customers, and provide them with up-to-date information about your business. Email marketing helps to generate leads and turn them into sales. The biggest benefit email marketing offers to small businesses is that it allows reaching the right audience at the right time."
"name": "Is email marketing still effective for small businesses?",
"text": "Often small business owners are under the impression that email marketing for small businesses is not effective, and it is just for big business owners. On the contrary, email marketing is the most impactful marketing channel for small businesses connecting with the audience."
Article | April 8, 2020
Like it or not, most entrepreneur journeys include the not-so-pleasant component of fundraising. The reason I say it is not pleasant is because it often takes months, if not longer, and requires resources you may not have as a startup. The age-old chicken-and-egg situation of every startup is you need money to build a product and get users, but you also need a product and users to get money. I recently spoke with an old friend who is building a startup now. The topic of conversation was raising capital. I have these calls five to 10 times a week, and I have noticed several common mistakes entrepreneurs make, assumptions that are false, so I thought I would address them.