5 Small Business Trends to Leverage in 2020

| December 27, 2019

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If you have a small business, it's essential to keep up with the latest trends in technology, marketing, customer service and other areas that affect your business. Each business is unique, so every trend doesn't necessarily impact you equally. However, all major trends do influence your customers' expectations, so it's good to be up to date. Here are some of the most significant trends I'm currently seeing that will impact small businesses in 2020 and beyond.

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Spotlight

Hero

Our team is on a mission to change the way the world shops, making it a whole lot more personal. We’re only two years into our journey, but already 350m shoppers on websites like Harvey Nichols and Ted Baker can use Hero to connect live with an associate in their nearest store - perfect for when they need real-time advice from someone in the know.

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