11 Ways to Manage Client Expectations

| February 21, 2019

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One of the biggest challenges service-based businesses face is setting and managing client expectations. It’s important to be realistic about what you can and can’t do for your clients, and ensure that both parties understand the scope and terms of your service agreement. To find out more, we asked the experts at Young Entrepreneur Council (YEC) for their thoughts on this question: “Client expectations make all the difference when it comes to satisfaction: Having everyone on the same page on what the process and result will be like can mean the difference between lost business and a life-long brand ambassador. What is your preferred method for managing client expectations? Why does this process work?”

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