Australian Small Business Responses to the COVID-19 pandemic

April 12, 2021

Small businesses (those with less than 20 employees) make up nearly 98% of all Australian businesses. Responding to the COVID-19 crisis has presented small businesses with new challenges, and there is evidence that many are looking to alternative solutions for survival in the longer term. This paper presents recent evidence which can be summed up as a focus on business innovation, flexibility, and agility.

Spotlight

Big Red Group Ltd

Big Red started out as an online retailer. Although we offer other services today, our online retail operation remains one of our core focuses and our most robust source of growth. We operate a uniquely scalable model and today offer a range in excess of 450,000 skus generating in excess of 3 million independent product listings globally. 30% of our customers are international, from over 100 countries and we service almost all of them from our Manchester facility, backed up by our multi-lingual customer service team.

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Spotlight

Big Red Group Ltd

Big Red started out as an online retailer. Although we offer other services today, our online retail operation remains one of our core focuses and our most robust source of growth. We operate a uniquely scalable model and today offer a range in excess of 450,000 skus generating in excess of 3 million independent product listings globally. 30% of our customers are international, from over 100 countries and we service almost all of them from our Manchester facility, backed up by our multi-lingual customer service team.

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